Conversational Agents and Natural Language Interaction

Conversational Agents and Natural Language Interaction (2011) .. by Diana Pérez & Ismael Pascual-Nieto

Table of Contents and List of Contributors

1. From Chatbots to Dialog Systems (pages 1-22)
Tina Klüwer (DFKI GmbH, Germany)

2. Designing and Evaluating Interactive Agents as Social Skills Tutors for Children with Autism Spectrum Disorder (pages 23-48)
Marissa Milne (Flinders University, Adelaide, Australia), Martin Luerssen (Flinders University, Adelaide, Australia), Trent Lewis (Flinders University, Adelaide, Australia), Richard Leibbrandt (Flinders University, Adelaide, Australia), David Powers (Flinders University, Adelaide, Australia)

3. Designing ECAs to Improve Robustness of Human-Machine Dialogue (pages 50-79)
Beatriz López Mencía (Universidad Politécnica de Madrid, Spain), David D. Pardo (Universidad Politécnica de Madrid, Spain), Alvaro Hernández Trapote (Universidad Politécnica de Madrid, Spain), Luis A. Hernández Gómez (Universidad Politécnica de Madrid, Spain)

4. Dialogue Act Classification Exploiting Lexical Semantics (pages 80-106)
Nicole Novielli (Università degli Studi di Bari, Italy), Carlo Strapparava (FBK-irst, Istituto per la Ricerca Scientifica e Tecnologica, Italy)

5. A Cognitive Dialogue Manager for Education Purposes (pages 107-127)
Roberto Pirrone (University of Palermo, Italy), Vincenzo Cannella (University of Palermo, Italy), Giuseppe Russo (University of Palermo, Italy), Arianna Pipitone (University of Palermo, Italy)

6. Building a Social Conversational Pedagogical Agent: Design Challenges and Methodological approaches (pages 128-155)
Agneta Gulz (Linkoping University, Sweden & Lund University, Sweden), Magnus Haake (Lund University, Sweden), Annika Silvervarg (Linkoping University, Sweden), Björn Sjödén (Lund University, Sweden), George Veletsianos (University of Texas at Austin, USA)

7. Design and Implementation Issues for Convincing Conversational Agents (pages 156-176)
Markus Löckelt (German Research Center for Artificial Intelligence, Saarbrücken, Germany)

8. Extending Conversational Agents for Task-Oriented Human-Computer Dialogue (pages 177-202)
Pierre Andrews (University of Trento, Italy), Silvia Quarteroni (University of Trento, Italy)

9. Affective Conversational Agents: The Role of Personality and Emotion in Spoken Interactions (pages 203-222)
Zoraida Callejas (University of Granada, Spain), Ramón López-Cózar (University of Granada, Spain), Nieves Ábalos (University of Granada, Spain), David Griol (Carlos III University of Madrid, Spain)

10. Enhancement of Conversational Agents By Means of Multimodal Interaction (pages 223-252)
Ramón López-Cózar (University of Granada, Spain), Zoraida Callejas (University of Granada, Spain), Gonzalo Espejo (University of Granada, Spain), David Griol (Carlos III University of Madrid, Spain)

11. Embodied Conversational Virtual Patients (pages 254-281)
Patrick G. Kenny (University of Southern California, USA), Thomas D. Parsons (University of Southern California, USA)

12. A Conversational Personal Assistant for Senior Users (pages 282-301)
Deborah A. Dahl (Conversational Technologies, USA), Emmett Coin (ejTalk, Inc., USA), Michael Greene (newInteractions, Inc., USA), Paulette Mandelbaum (newInteractions, Inc., USA)

13. A Companionable Agent (pages 302-311)
Roberta Catizone (University of Sheffield, U.K.), Yorick Wilks (University of Sheffield, U.K.)

14. Humanizing Conversational Agents: Indisys Practical Case Study in eHealth (pages 312-334)
J. Gabriel Amores (Intelligent Dialogue Systems (Indisys), Spain), Pilar Manchón (Intelligent Dialogue Systems (Indisys), Spain), Guillermo Pérez (Intelligent Dialogue Systems (Indisys), Spain)

15. Design and Development of an Automated Voice Agent: Theory and Practice Brought Together (pages 335-357)
Pepi Stavropoulou (University of Athens, Greece), Dimitris Spiliotopoulos (University of Athens, Greece), Georgios Kouroupetroglou (University of Athens, Greece)

16. Conversational Agents in Language and Culture Training (pages 358-377)
Alicia Sagae (Alelo, USA), W. Lewis Johnson (Alelo, USA), Andre Valente (Alelo, USA)

17. The Future of Companionable Agents (pages 379-394)
Roberta Catizone (University of Sheffield, U.K.), Yorick Wilks (University of Sheffield, U.K.)

18. Future Trends for Conversational Agents (pages 395-400)
Diana Pérez-Marín (Universidad Rey Juan Carlos, Spain), Ismael Pascual-Nieto (Universidad Autónoma de Madrid, Spain)