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**PlusZero and UpSell Technologies Partner to Develop Advanced AI Operator and Digital Humans **
PlusZero, a Japanese company specializing in AI and Natural Language Processing solutions, has entered into a partnership with UpSell Technologies, a firm known for its development of AI sales support and DX tools. Together, they are beginning the development of a uniquely Japanese AI Operator and Digital Human, hoping to leverage cutting-edge technologies to create new, innovative solutions.
The collaboration will combine PlusZero’s patented Artificial Elastic Intelligence (AEI) technology, which allows AI to understand meaning in a similar way to humans, with UpSell Technologies’ patented technology for auto-generating dialogue scripts. This combination aims to create an AI Operator that can efficiently manage and improve customer interactions in call centers. The launch of the AI Operator is anticipated to take place within six months to a year.
Additionally, the partnership has more ambitious plans to expand their range of developments. They aim to create Digital Humans with individual appearances and personalities. This represents an exciting step forward in the development and application of AI technologies.
PlusZero is also focusing on developing a unique Digital Human that caters specifically to the Japanese market. This initiative is not just about innovation but also about addressing societal issues such as labor shortages and improving productivity in the workforce.
The company has patented its AEI core technology, which has the potential to enhance the reliability of large language models like ChatGPT. This kind of development could open up new avenues for AI solution implementation even in areas where it has been traditionally challenging.
In the long term, the partnership between PlusZero and UpSell Technologies aims to pioneer innovative models that blur the line between AI and humans. They envision a world where AI entities or Digital Humans are addressed and referred to in the same way as humans, pushing the boundaries of what is possible with AI and digital technology.
https://prtimes.jp/main/html/rd/p/000000022.000070594.html
https://prtimes.jp/main/html/rd/p/000000022.000070594.html