At Gitex 2023, an Interactive Avatar powered by the Plural AI Knowledge Base is showcased, developed in partnership with **Jacky’s Business Solutions** for FEWA Official. This Avatar serves as a Digital Service Personnel, explaining FEWA’s service policies and required documents for services. The Plural AI Knowledge Base enables the Avatar to convert various files like PDFs directly into Interactive Avatars and professionally share company knowledge. Key features include the Avatar’s ability to emotionalize automations, speak in 30+ languages, and be available 24/7. The Plural.io software also allows extensive customization, whether building from scratch or modifying standard products.