**Artificial Intelligence Humans Appear in National Agricultural and Livestock Cooperatives**
Nonghyup Mutual Finance (CEO Lee Jae-sik) will start developing artificial intelligence (AI) digital human from this month. This is to help the financial services of the digitally underprivileged, such as foreign workers and the elderly. It is expected that AI humans will be able to meet at local agricultural and livestock cooperatives across the country in the first half of the year.
AI Human is a virtual human that can be met in the image, and together with artificial intelligence, it implements a natural mouth shape that looks like a real person is speaking. In the financial sector, KB Kookmin Bank and Shinhan Bank are using AI Human for customer service, and Nonghyup Bank, which is affiliated with Nonghyup Financial Group, recently assigned a job number to ‘AI Hangwon’ and officially hired them.
Nonghyup Mutual Finance is the central point of regional Agricultural and Livestock Cooperative finance business, which is distinct from Nonghyup Bank. As there are many foreign workers in rural areas among users, the first is to implement a foreign language interpretation service through AI. It is expected that interpretation in various languages â??â??will be possible regardless of type and number at the local agricultural/livestock cooperative site.
In the future, it will gradually expand business areas such as deposit/withdrawal transactions, deposit inquiry, account opening, and associate membership to guide various customers. It also has the advantage of enabling more detailed guidance and activating non-face-to-face work by dispersing the work force.
The development of AI human is also an attempt in line with the digital innovation keynote of the National Agricultural Cooperative Federation. CEO Lee Jae-sik said, â??AI Human is a customer-oriented service that embraces not only the underprivileged in digital finance, but also the MZ generation who are interested in finance as a financial secretary. We will accelerate digital innovation by building a new realm,â? he said.
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