A chatbot API (Application Programming Interface) is a set of rules and protocols that allows two software systems to communicate with each other. It acts as a mediator between the chatbot and the messaging platform or service on which it is built.
A chatbot API is used to build and deploy chatbots that can interact with users through various messaging platforms or services. These chatbots can be used for a variety of purposes, such as answering customer inquiries, providing customer support, making reservations, or even just having casual conversations.
To build a chatbot, a developer will typically create a chatbot application using a programming language and a framework such as Python and Flask, or Node.js and Express. The chatbot application will then be connected to a messaging platform or service through the chatbot API. This allows the chatbot to receive messages from users and send responses back to them.
The chatbot API provides the necessary tools and resources for the chatbot application to interact with the messaging platform or service. It includes functions for sending and receiving messages, as well as for handling user input and generating appropriate responses.