Notes:
Text analysis, also known as text mining or natural language processing, is the process of analyzing and extracting useful information from text data. It is a field of study that focuses on developing algorithms and methods for automatically analyzing and understanding natural language text, and for extracting useful information from it.
Text analysis has a number of potential applications, including chatbots. Chatbots are computer programs that are designed to simulate conversation with human users, and they are commonly used in customer service, e-commerce, and other domains. Text analysis can be used to improve the performance and effectiveness of chatbots in a number of ways, including:
- Sentiment analysis: Text analysis can be used to analyze the sentiment or emotional content of text, and to identify whether the text is positive, negative, or neutral. This can be useful for chatbots, as it can help the system to understand the user’s emotional state and to respond in an appropriate way.
- Intent detection: Text analysis can be used to detect the user’s intent or goal from the text that they enter into the chatbot. By analyzing the words and phrases in the user’s input, the system can infer what the user is trying to accomplish, and respond accordingly.
- Dialogue management: Text analysis can be used to manage the flow of a conversation between a user and a chatbot. By analyzing the text of the conversation, the system can identify when it is appropriate to ask a question, to provide information, or to prompt the user for more input.
Overall, text analysis can be a valuable tool for improving the performance and effectiveness of chatbots. By using text analysis techniques, chatbots can better understand the user’s input, and can provide more accurate and relevant responses. This can help to improve the user experience and to make chatbots more useful and effective in a variety of applications.
Resources:
- tac.nist.gov .. text analysis conference
Wikipedia:
References:
- Text Analytics with Python (2016)
- Text Analysis Pipelines: Towards Ad-hoc Large-Scale Text Mining (2015)
- Text Analysis with R for Students of Literature (2014)
See also:
Natural Language Processing and Computational Linguistics: A practical guide to text analysis with Python, Gensim, spaCy, and Keras
B Srinivasa-Desikan – 2018 – books.google.com
… Two common text analysis projects which encapsulate a lot of the concepts we have explored throughout the book are sentiment analysis and chatbots … In this chapter, we will not be providing the code to build a chatbot or sentiment analysis pipeline from the first step to the …
Text analytic tools to illuminate student learning
J McDonald, ACM Moskal, C Gunn… – Learning Analytics in …, 2018 – books.google.com
… at one end of the spectrum and automated speech recognition and chatbots to engage … In an educational setting, these applications of automated text analysis are readily accommodated under the … language of our classrooms is a rich data source for learning analytics and we …
Applied Text Analysis with Python: Enabling Language-aware Data Products with Machine Learning
B Bengfort, R Bilbro, T Ojeda – 2018 – books.google.com
… Applications such as machine translation, question-and-answer systems, voice transcription, text summarization, and chatbots are becoming an … You can access this page at http://bit.ly/applied- text- analysis-with-python … The Slack chatbot provides contextual automatic interaction …
From analytics to artificial intelligence
TH Davenport – Journal of Business Analytics, 2018 – orsociety.tandfonline.com
… Articles. From analytics to artificial intelligence. Thomas H. Davenport Technology, Operations, and Information Management, Babson College, Wellesley, MA, USACorrespondencetdavenport @babson.edu … Articles. From analytics to artificial intelligence …
Measuring and comparing service quality metrics through social media analytics: a case study
W He, X Tian, A Hung, V Akula, W Zhang – Information Systems and e …, 2018 – Springer
… To conduct social media analytics, data mining, text analysis, and related advanced analytics techniques … Therefore, our research can serve as the fundamentals of the chatbot’s brain development … based approach to assess service quality through social media analytics, we hope …
Quantifying Chatbot Performance by using Data Analytics
CM Jongerius – 2018 – dspace.library.uu.nl
… Quantifying Chatbot Performance by using Data Analytics Author: Cas JONGERIUS … However, as mentioned in the introduction, businesses implementing chatbots should recognize the likelihood that the chatbot’s performance is divergent from that of a human …
Information Retrieval Methods for Big Data Analytics on Text
AK Bhadani, A Narang – Data Analytics, 2018 – academia.edu
… 4 Automated Q&A and Chatbots Chatbots are important applications that may help in answering the questions asked by a … 94? Data Analytics is still a far-sighted dream … Toward the end of the chapter, several applications of NLP and text analysis along with relevant examples …
A Demographic Analysis of Urban Nature Utilization
E Ferrara, A Liotta, M Ndubuaku… – 2018 10th Computer …, 2018 – ieeexplore.ieee.org
… Shmapped uses a chatbot to achieve a human friendly and engaging interaction with the participants … But these were used in other types of analytics … Regarding the text analysis, the observations were first preprocessed by removing stop words and lemmatization to obtain words …
Analyzing Chatbots Data with Data Mining
ACD Amaral – 2018 – repositorio-aberto.up.pt
… 5 2.1 Chatbots … 54 4.5 Interest indicators for chatbot “Employment” … 55 5.1 Most interesting pattern found for the indicators “postalcode” with the quality measure “Indicator of Interest & Global Reference” (Eq. 3.7), regarding the chat- bot”Employment” …
Priority Based Sentiment Analysis for Quick Response to Citizen Complaints
KV Deshmukh, SS Shiravale – 2018 3rd International …, 2018 – ieeexplore.ieee.org
… and Nidhi “A Survey of Sentiment Analysis techniques” IEEE International conference on I-SMAC (IoT in Social, Mobile, Analytics and Cloud … 1–6 ,2013 [25] S reshmi and Kannan Balakrishnan, “Implementation of an inquisitive chatbot for database supported knowledge bases …
Artificial Intelligence?Creating Automated Insights for Customer Relationship Management
SK Deb, R Jain, V Deb – … on Cloud Computing, Data Science & …, 2018 – ieeexplore.ieee.org
… Md shahriare Parvez, Md Hasnat shamimYAlYMamun in a research paper Ireview of integrated applications with AIML based chatbot” published in … now chatbots are using this tool extensively … 5) Text Analysis & Email this is also termed as text mining and is one of the latest and …
Design of an internship recruitment platform employing NLP based technologies
G Suciu, A Pasat, C B?l?ceanu, C N?drag, A Drosu – beiaro.eu
… Text analysis has been the most popular productivity tool over an extended period for HR … Another application is the one of Chatbots which can be integrated in several … For example, Talla [7] chatbot, searches a company’s knowledgebase for frequently asked questions and …
Analytics and Knowledge Management
S Hawamdeh, HC Chang – 2018 – books.google.com
… The chapter examines the process of collecting and organizing data as well as reviewing various tools for text analysis and data analytics and discusses dealing with collections of large datasets and a great deal of diverse data types from legacy system to social networks …
From Big Data to Better Behavior in Self-Driving Cars
F Fathi, N Abghour, M Ouzzif – Proceedings of the 2018 2nd International …, 2018 – dl.acm.org
… [7] Presents a new distributed architecture and technology for scaling up text analysis running a … Chat bots are meant to automate and streamline communication with users, through a friendly … how the camera see the road, lane finding), sensors fusion, and the text analytics …
Text mining analysis of teaching evaluation questionnaires for the selection of outstanding teaching faculty members
CW Tseng, JJ Chou, YC Tsai – IEEE Access, 2018 – ieeexplore.ieee.org
… Finally, we set up an analytics server that will be modularized to facilitate its … 3) CHINESE WORD SEGMENTATION In Chinese text analysis, it is required to first conduct word … RNN: The attention mechanism is currently a very popular technology used in chatbots and machine …
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B Kratzwald, S Ili?, M Kraus, S Feuerriegel… – Decision Support …, 2018 – Elsevier
… use of affective computing. Similarly, all systems with human-computer interactions (eg chatbots and personal assistants) could further benefit from emotion recognition and a deeper understanding of empathy. In fact, emotion …
The impact of Chatbots characteristics on Customer Satisfaction within the Portuguese Millennial population
TD Rieke – 2018 – repositorio-aberto.up.pt
… predicts that by 2021, more than 50 % of “enterprises will spend more per annum on bots and Chatbot creation than traditional mobile app development” (Gartner, 2017, p.1). Page 22. 14 … Chatbots. 2.1 … Both the text analysis and the text production can be realised …
Text Classification Services Using Naïve Bayes for Bahasa Indonesia
E Setiani, W Ce – 2018 International Conference on Information …, 2018 – ieeexplore.ieee.org
… such as customer relationship management system, filter emails, product suggestion analysis, social media analytics, and so … to emails, web articles, tweets, feedback forms, and even the text from chats (implementable in chatbots) … [1] H. Wachsmuth, “Text Analysis Pipelines,” in …
Using artificial intelligence to create value in insurance
M Riikkinen, H Saarijärvi, P Sarlin… – … Journal of Bank …, 2018 – emeraldinsight.com
… a chatbot can have in supporting customers’ value creation (Figure 3). First, the “Infodesk” metaphor represents the simplest form of chatbot … For example, chatbots such as Arbie, address customers’ concerns using only relatively simple text analysis tools based on …
Decision support with text-based emotion recognition: Deep learning for affective computing
B Kratzwald, S Ilic, M Kraus… – arXiv preprint arXiv …, 2018 – pdfs.semanticscholar.org
… could further benefit from emotion recognition and a deeper understanding of empathy (eg chatbots and personal assistants). In fact, emotion detection could significantly … [55] User interaction Chabots Regulation of emotion of stranded passengers through chatbots [56] …
NLP in OTF Computing: Current Approaches and Open Challenges
FS Bäumer, M Geierhos – International Conference on Information and …, 2018 – Springer
… NL software requirement compensation via chat bot [13] … detection in requirements descriptions via an indicator-based configuration of text analysis pipelines … Friesen, E., Bäumer, FS, Geierhos, M.: CORDULA: software requirements extraction utilizing chatbot as communication …
Waiting for a sales renaissance in the fourth industrial revolution: Machine learning and artificial intelligence in sales research and practice
N Syam, A Sharma – Industrial Marketing Management, 2018 – Elsevier
… Text analysis of emails, audio and video records to generate and qualify leads … The third industrial revolution has already had a deep impact on this type of sale and, with the advent of machine learning and AI-powered chatbots, we expect the fourth industrial revolution to have …
AI-enhanced audit inquiry: A research note
RL Raschke, A Saiewitz, P Kachroo… – Journal of Emerging …, 2018 – aaajournals.org
… For example, organizations use AI chatbots to engage customers on websites, providing customer … accounting functions, particularly auditing, are well-suited to integrate data analytics and AI … Further, text analysis can be used to analyze client responses, both from a content …
CiSt Main Tracks–Focused Conferences
B Data, B Intelligence, C Computing – ieeexplore.ieee.org
… fundamental aspects of NLP, communication technology, language resources and automated text analysis by looking … Big Data Analytics for IoT-based Smart Systems … It is currently finalizing the implementation of an intelligent conversational agent (chatbot) that teaches the user …
A pilot study mapping citizens’ interaction with urban nature
E Ferrara, A Liotta, L Erhan… – 2018 IEEE 16th Intl …, 2018 – ieeexplore.ieee.org
… science methods to filter, correlate, cluster, and visualize the data, doing text analysis to extract … Keywords-data analysis; urban analytics; urban planning; smart cities; data science; social science … to be human friendly, engaging and conver- sational using a chatbot, as opposed …
Health analytics
A Makhlysheva, A Budrionis… – … Center for E-health …, 2018 – ehealthresearch.no
Page 1. Makhlysheva A., Budrionis A., Chomutare T., Nordsletta AT, Bakkevoll PA, Henriksen T., Hurley JS, Bellika JG, Blixgård H., Godtliebsen F., Skrøvseth SO, Solvoll T., Linstad L. Health Analytics REPORT 04/2018 Page 2. Health Analytics Report number 04-2018 …
Azure Cognitive Services
S Machiraju, R Modi – Developing Bots with Microsoft Bots Framework, 2018 – Springer
… Chat bots respond using a predefined set of rules and hence the responses are limited … If you throw a random request at the chat bot, it might not respond with a meaningful … by an expert team and cater across the fields of computer vision, speech, text analysis, natural language …
Using Sentiment Analysis To Probe The Meaning And Significance Of North Korean Propaganda
BF Peterson – 2018 – researchgate.net
Page 1. Thesis for the Master of Arts in Media Studies School of Media Studies The New School Spring 2018 USING SENTIMENT ANALYSIS TO PROBE THE MEANING AND SIGNIFICANCE OF NORTH KOREAN PROPAGANDA …
Proof of disease: A blockchain consensus protocol for accurate medical decisions and reducing the disease burden
AK Talukder, M Chaitanya, D Arnold… – 2018 IEEE SmartWorld …, 2018 – ieeexplore.ieee.org
… Keywords— Blockkchain, Healthcare, Chatbot, IoT, Genomics, Precision Medicine, P6 Medicine, Proof of Disease … This requires active support from evidence based medicine facilitated by natural language processing (NLP) and big-data analytics as shown in Fig. 1. III …
Data analysis, artificial intelligence and the judiciary system
BJ van Ettekoven, C Prins – … Handbook in Data Science and Law, 2018 – elgaronline.com
… Descriptive and predictive analytics furthermore provide opportunities to facilitate access to justice.11 For … An artificial-intelligence lawyer chatbot has successfully contested 160,000 parking tickets across London and New York for free, showing that chatbots can actually …
A Methodology for Extracting Knowledge about Controlled Vocabularies from Textual Data using FCA-Based Ontology Engineering
S Jabbari, K Stoffel – 2018 IEEE International Conference on …, 2018 – ieeexplore.ieee.org
… Knowledge extraction from textual data especially about a set of controlled vocabularies has been recognized as one of the important elements in semantic data analytics. It has variety of applications which includes building chatbots and smart search engines …
A corpus of corporate annual and social responsibility reports: 280 million tokens of balanced organizational writing
SGM Händschke, S Buechel, J Goldenstein… – Proceedings of the First …, 2018 – aclweb.org
… The rapidly increasing number of publications using text analytics for economics, business, and management (for surveys, cf … portals, helps desks, newsgroups) and trans- action support systems based on natural lan- guage communication (including business chat bots) (Cui et …
Emerging trends in qualitative research. A focus on Social Media
A Tuan, S Grandi – MERCATI & COMPETITIVITÀ, 2018 – francoangeli.it
… Social media content, online reviews, blog posts, text messages, emails, chat-bot conversations are just … Two of the most used popular text analysis softwares are LIWC2015 (Linguistic Inquiry and … of quantitative research, so much so that papers adopt ‘factor-analytic’ styles of …
Frustrated, Polite, or Formal: Quantifying Feelings and Tone in Email
N Chhaya, K Chawla, T Goyal, P Chanda… – Proceedings of the …, 2018 – aclweb.org
… Methods to measure various lexical, syntactic, and semantic text analysis features have been studied on vari- ous datasets and mentioned earlier across … The closest work in frustration detection is re- lated to interactions and conversations with intel- ligent chatbots (Wang et al …
How to Deal with Inaccurate Service Descriptions in On-The-Fly Computing: Open Challenges
FS Bäumer, M Geierhos – … on Applications of Natural Language to …, 2018 – Springer
… For instance, support could be provided by a chat bot [4], which lets end … in requirements descriptions via an indicator-based configuration of text analysis pipelines … E., Bäumer, FS, Geierhos, M.: CORDULA: software requirements extraction utilizing chatbot as communication …
Domain-specific Topic Model for Knowledge Discovery through Conversational Agents in Data Intensive Scientific Communities
Y Zhang, P Calyam, T Joshi, S Nair… – 2018 IEEE International …, 2018 – ieeexplore.ieee.org
… Abstract—Machine learning techniques underlying Big Data analytics have the potential to benefit data … Our DSTM is designed to be integrated within chatbots in science gateway portals to … A chatbot can load this model file for learning the knowledge of relationships amongst …
Machine learning: the new’big thing’for competitive advantage
M Attaran, P Deb – … Journal of Knowledge Engineering and Data …, 2018 – researchgate.net
… accuracy is more important than interpretability • the data is problematic and can present problems for traditional analytic methods. 5.3 Opportunities Today, business leaders are looking for analytics solutions that are flexible, saleable, and easy-to-implement …
Adjudication by algorithm
C Piovesan, V Ntiri – marcomm.mccarthy.ca
… Through text analysis, the sys- tem has correctly predicted the verdict in 79 percent of cases … A recent example is Microsoft’s Twitter-based chatbot called “Tay,” which was programmed to … Do for Your Organization,” cited in McCarthy Tétrault LLP (2017), “From Chatbots to Self …
Digital Zombies-the Reanimation of our Digital Selves
T Tietz, F Pichierri, M Koutraki, D Hallinan… – … Proceedings of the The …, 2018 – dl.acm.org
… The avatar is smart, it is able to interact with close relatives and friends through a chat bot sharing thoughts and … (6) Use Laura’s data for analytics and marketing … For instance, the field of linguistic text analysis pro- vides a broad tool set with a variety of approaches to examine a …
How to Increase Customer Acquisition and Retention with UDA
T Roosevelt – Unstructured Data Analytics: How to Improve …, 2018 – Wiley Online Library
… analysis 5. Predictive models ? Find through UDA and predictive models a list of triggers that explain churn. ? Anticipate who are the customers who are more likely to churn? ? Put in place an actionable plan to leverage UDA findings. ? Embed predictive and text analytics …
Alexa, build me a brand An Investigation into the impact of Artificial Intelligence on Branding
A West, J Clifford, D Atkinson – The Business & Management Review, 2018 – abrmr.com
… is an expert in NLP – with qualifications in Psychology, Law and a MSc in Business Analytics from UCL … rising in three key areas of customer service – its “timeliness, accessibility and proactiveness.” The KLM chatbot has had … Theoretical Coding: Text Analysis in Grounded Theory …
Service Quality Markers in Tax Preparation Software
IA Podgorny, C Gielow, F Sharafi – 2018 – fintech.kdd2018.a.intuit.com
… eg phone support or professional tax advice, to artificial intelligence, eg chat bots or conversational … Specifically, CUI can combine both chat bot experience (eg bill pay as part of QuickBooks … The psychological meaning of words: LIWC and computerized text analysis methods …
Synthetic social media data generation
YE Sagduyu, A Grushin, Y Shi – IEEE Transactions on …, 2018 – ieeexplore.ieee.org
… Extensive performance evaluation via a graph and text analysis is provided to demonstrate the statistical … a more practical application perspective, there have been efforts to generate chat bots [20], [21 … For example, a chat bot is developed in [20] for the Twitter social network for …
Toward a User-Adapted Question/Answering Educational Approach
C Alzetta, G Adorni, I Celik, F Koceva… – Adjunct Publication of the …, 2018 – dl.acm.org
… Text analysis for question classification … MOOCBuddy is a chatbot based on Face- book Messenger Platform acting as a MOOC Recommender System that uses user’s social media profile and … Advanced, analytic, automated (AAA) measurement of engagement during learning …
Predictive Market Capitalization by Topic Analysis forClients’ Engagement in Financial Industries
J Santhappan – 2018 – search.proquest.com
… Page 27. 15 CHAPTER TWO Chapter 2 explores topic analytics literature, social media, and client engagement. The … In topic analysis, the organization can decide to settle on terms, phrases, or sentences in acquiring clients’ opinions through text analysis. Page 30. 18 …
CRM and sentiment analysis, the supporting role of leading-edge technologies
M Chiarato – 2018 – tesi.cab.unipd.it
… 3.1. The Semantic Web and Natural Language Processing (NLP) …. 69 3.2. WordNet and Text Analysis ….. 73 3.3 … 89 4.2. The Social Media Analytics ….. 92 4.3 …
Online review analysis: How to get useful information for innovating and improving products?
T Hou – 2018 – tel.archives-ouvertes.fr
… 2016). This is called data analytics … 2011, Jin, Liu et al. 2016). However, no data analytic method has been proposed to provide creative insights into product innovation or to investigate the trends in consumers based on the velocity characteristic of the online review data …
Big data processing with apache spark
S Penchikala – 2018 – books.google.com
… 73 Page 9. Graph Data Analytics with Spark GraphX…..75 Graph data….. 76 Graph … 81 Graph analytics algorithms ….. 82 PageRank …
Fake News: A Method to Measure Distance from Fact
C Sample, C Justice, E Darraj – 2018 IEEE International …, 2018 – ieeexplore.ieee.org
… Before the use of the Internet mass propaganda delivery tended to be asynchronous in nature but with the fusing of AI and data science chatbots could be deployed at a large scale allowing … The numeric characterization can be used when performing analytics in SP processing …
Chatbot-based heathcare service with a knowledge base for cloud computing
K Chung, RC Park – Cluster Computing, 2018 – Springer
… are based on data analysis, UNC Health Care introduced the IBM text- analysis service that is … For an immediate treatment and transfer of an emergency patient, the chatbot-based healthcare … through the chatting function, and it also communicates with the chatbots and relevant …
Virtual assistant with natural language processing capabilities
C Mas – 2018 – upcommons.upc.edu
… 1.2. Type of Chatbot In order to differentiate Chatbots, two axes of analysis must be taken into account … The Figure 2: Chatbot Conversation Framework Page 13 … To learn this representation, techniques and mechanisms of text analysis can be performed at the word’s level …
The impact of interpersonal closeness cues in text-based healthcare chatbots on attachment bond and the desire to continue interacting: an experimental design
T Kowatsch, M Nißen, D Rüegger, M Stieger… – 2018 – alexandria.unisg.ch
… (2012) and due to mixed evidence of cross-gender effects on chatbot perceptions (Hannon, 2016; Hone, 2006; Page 8 … Interpersonal Closeness with Healthcare Chatbots … “Relation of the therapeutic alliance with outcome and other variables: A meta-analytic review.” Journal of …
The Economics of Artificial Intelligence
S Mohanty, S Vyas – How to Compete in the Age of Artificial Intelligence, 2018 – Springer
… Previously, business applications and analytics systems required multiple integration points and data exchanges and often … There are AI solutions like chatbots that learn through interaction … Microsoft’s Tay, a Twitter-based chatbot, was designed to learn from its interactions with …
Vietnamese Diacritics Restoration Using Deep Learning Approach
BT Hung – 2018 10th International Conference on Knowledge …, 2018 – ieeexplore.ieee.org
… Bui Thanh Hung Data Analytics & Artificial Intelligence Laboratory Engineering – Technology Faculty Thu Dau Mot University … of diacritics into written Vietnamese texts is important for many applications including question-answering, text extraction, chatbot, search engines …
Creation and development of an AI teaching assistant
E Benedito Saura – 2018 – upcommons.upc.edu
… Turing’s ideas helped start the Chatbots revolution [3]. The first Chatbot, ELIZA was created in 1966, it could simulate the responses of a psy- chotherapist and could carry a conversation convincingly with a human [4]. In the 70s, ELIZA met its first non-human patient: PARRY, a …
Developing an Artificially Intelligent Tool for Grief Recovery
M Landström, N Mustafa – 2018 – diva-portal.org
… An example of NLP is chatbots, as shown in Figure 2. Page 20. 16 Figure 2: Example of NLP: Chatbot for answering simple questions from users on slack.app … From automated chat bots to robotic stock picking, it has infiltrated the society in noticeable and unnoticeable ways …
Machine Learning with AWS: Explore the power of cloud services for your machine learning and artificial intelligence projects
J Jackovich, R Richards – 2018 – books.google.com
… e Activity 3: Integrating Lambda with Amazon Comprehend to Perform Text Analysis … Conversational chatbots can be combined with large amounts of data to … them to analyze data, build a conversational chatbot, store and …
Machine Learning and the Library or: How I Learned to Stop Worrying and Love My Robot Overlords.
C Harper – Code4Lib Journal, 2018 – search.ebscohost.com
… Knowing What the Patron Wants: Using Predictive Analytics to Transform Library Decision Making … from: https://www.theverge.com/2016/3/24/11297050/tay-microsoft-chatbot-racist … currently centers on the interdisciplinary applications of machine learning, text analysis, and GIS.
Integrated telegram and web-based forum with automatic assessment of questions and answers for collaborative learning
MLF Cheong, JYC Chen, BT Dai – 2018 IEEE International …, 2018 – ieeexplore.ieee.org
… III. DATA ANALYTICS PROCESS … From our results, it seems to suggest that they are conflicting objectives. Thus, to achieve both objectives, we plan to use the chat-bot to post questions from a question bank periodically to solicit answers from students …
Machine Learning in Official Statistics
M Beck, F Dumpert, J Feuerhake – arXiv preprint arXiv:1812.10422, 2018 – arxiv.org
… Clustering 6 Text analysis 9 Regression 4 Other 7 Total 56 … Type of application (multiple answers possible) Number Classification 78 Imputation 22 Microdata linking 15 Clustering 9 Text analysis 8 Regression 6 Identification 4 Dimension reduction 2 Other 17 Total 161 …
Automatic generation of comments on twitter based on news
C Casar Morejon – 2018 – upcommons.upc.edu
… Doing a good text analysis is a very important thing, because all the information that the program … These chatbots are widely known, and almost every company has one, like Alexa from amazon to … have put some extra hours to learn some deep learning and how chatbot works in …
Contextual Advertising Engine
GAA Rodrigues – 2018 – estudogeral.sib.uc.pt
… Page 20. Chapter 1: Introduction As reported in 2017 by Flurry Analytics (a company bought by Yahoo to, among other functions, measure mobile users’ behaviour) IM applications have seen its … The surface of it is being scratched by Customer Support Chat Bots, but there is still …
Efficient Large-Scale Stance Detection in Tweets
Y Yan, J Chen, ML Shyu – International Journal of Multimedia Data …, 2018 – igi-global.com
… thanTrump.In(Jia,2017),twogroups ofhashtagsweredefinedarbitrarily,whereeachgroupwas assumedtosupportClintonorTrump, respectively.Afterthat,theauthoruseddescriptivestatistics methodsandconcludedthatTrump’s campaignknewmoreabouthowtouseTwitterchatbots …
AIS Electronic Library (AISeL)
T Kowatsch, M Nißen, D Rüegger, M Stieger – aisel.aisnet.org
… (2012) and due to mixed evidence of cross-gender effects on chatbot perceptions (Hannon, 2016; Hone, 2006; Page 9 … Interpersonal Closeness with Healthcare Chatbots … “Relation of the therapeutic alliance with outcome and other variables: A meta-analytic review.” Journal of …
Identification and evaluation of innovation opportunities emerging from new technology in the Pre-Fabrication part of Norwegian Offshore yards
KA Håvardsen – 2018 – uis.brage.unit.no
… collected in the past or by other parties is called secondary data.” 2.5 Choice of method In this thesis document and text analysis, and qualitative method, has been used to gather all the needed information. To get the most valid and reliable information, the information has …
Hands-On Machine Learning with Azure: Build powerful models with cognitive machine learning and artificial intelligence
TK Abraham, P Shah, J Stirrup, L Lehman, A Basak – 2018 – books.google.com
… Contributors About the authors Thomas K Abraham is a cloud solution architect (advanced analytics and AI) at Microsoft in the South Central Region of the USA … In the oil and gas division, he designed and built customer-facing analytics solutions for multiple super majors …
Artificial intelligence transformation and implementation frameworks
T Terho – 2018 – trepo.tuni.fi
… Natural language processing (NLP) can be defined as “(NLP) …processing uses and sup- ports text analytics by facilitating the understanding of sentence structure and meaning … 2017) Generally NLP enables computers to perform text analytics …
Natural Language Processing with Java: Techniques for building machine learning and neural network models for NLP
RM Reese, AS Bhatia – 2018 – books.google.com
… About the reviewers Doug Ortiz is an experienced enterprise cloud, big data, data analytics, and solutions architect who has designed … cores with the Stanford pipeline Creating a pipeline to search text Summary Chapter 12: Creating a Chatbot Chatbot architecture Artificial …
An overview of data-driven techniques for IT-service-management
P Kubiak, S Rass – IEEE Access, 2018 – ieeexplore.ieee.org
… operations, IT-service-management, IT-ticket analysis, Log file analysis, Machine learning, Statistics, Text analysis … answer similar questions of users which also could be answered by a chatbot … Chatbots, on the other hand, could reduce the number of helpdesk employees and …
Data-Driven Requirements Engineering
KJ Slegten – 2018 – dspace.library.uu.nl
Page 1. Data-Driven Requirements Engineering Using Natural Language Processing to Automatically organize a large collection of User Feedback Thesis for the master program Business Informatics 2017-2018 Student: Kariem Slegten Studentnumber: 5767202 …
Characterizing machine learning process: A maturity framework
R Akkiraju, V Sinha, A Xu, J Mahmud… – arXiv preprint arXiv …, 2018 – arxiv.org
… and deploying trial versions of AI-enabled applications such as chat bots, personal digital … in various aspects of organizational areas such as business strategy, information, analytics, culture and … For example, in text analysis, it’s important to pay attention to how sentences are …
ProMETheus: An Intelligent Mobile Voice Meeting Minutes System
H Liu, X Wang, Y Wei, W Shao, J Liono… – Proceedings of the 15th …, 2018 – dl.acm.org
… For smart text analysis, automatic text summarization [12, 1] is an important artificial intelligence technology by extracting important sentences and … widely used in the scenarios where there are input sequences and output sequences, such as machine translations, and chat bots …
Using Polarity Classification Model to Assess Customer Attitudes: the Case of Russian E-Commerce Companies on Twitter
T Alexander – 2018 – dspace.spbu.ru
… It is applied in such spheres, as spam filtering, search recommendations and chat bots. One of NLP subdomains — Sentiment Analysis … Therefore, one of the biggest obstacles for Big Data analytics in future is to gain an ability to master analysis of tons of unstructured data with …
Mental Models for SREs
M Suley, C Villavieja – SREcon18 Asia/Australia (SREcon18 Asia), 2018 – usenix.org
SREcon18 Asia/Australia, a gathering of engineers who care deeply about site reliability, systems engineering, and working with complex distributed systems at scale, will be held June 6–8, 2018, at the Grand Copthorne Waterfront Hotel in Singapore.
Machine Learning Using R: With Time Series and Industry-Based Use Cases in R
K Ramasubramanian, A Singh – 2018 – books.google.com
… 460 6.12.6 Text Analysis: Microsoft Cognitive Services … Ramasubramanian has over seven years of practice and leading data science and business analytics in retail … On the predictive side, he has developed intelligent chatbots based on deep learning models that understand …
Possibilities to Improve Online Mental Health Treatment: Recommendations for Future Research and Developments
D Becker – Future of Information and Communication Conference, 2018 – Springer
… In addition, it is envisioned to include a chatbot into the system that could either … Text analysis could further be helpful in deriving a measure of therapeutic alliance, which has been … cognitive behavioral therapy for patients with chronic somatic conditions: a meta-analytic review …
Psychological, relational, and emotional effects of self-disclosure after conversations with a chatbot
A Ho, J Hancock, AS Miner – Journal of Communication, 2018 – academic.oup.com
… Psychological, Relational, and Emotional Effects of Self-Disclosure After Conversations With a Chatbot. Annabell Ho. Department of Communication, Stanford University, Stanford, CA, USA. Corresponding author: Annabell Ho; e-mail: asuh@stanford.edu …
Service operations: what’s next?
JM Field, L Victorino, RW Buell… – Journal of Service …, 2018 – emeraldinsight.com
… However, there appears to be a research gap in describing how large-scale data collection and analytics can impact the daily performance of service providers … Big data analytic methods include statistics-based modeling, network analysis, text analysis, image analysis …
Comparing the Effectiveness of Support Vector Machines and Convolutional Neural Networks for Determining User Intent in Conversational Agents
KO Sullivan – 2018 – arrow.dit.ie
… I certify that this dissertation which I now submit for examination for the award of MSc in Computing (Data Analytics), is entirely my own work and has not been taken … natural language and fall into two broad categories; chatbots and task-oriented agents (Jurafsky & Martin, 2009) …
Introduction to Deep Learning Business Applications for Developers
A Vieira, B Ribeiro – Springer
… 6.7 News Chatbots …..159 … He started his career with Mu Sigma Inc., the world’s largest pure-play analytics provider and has worked with the leaders of many Fortune 50 clients …
Machine Learning Applications Using Python
CS from Healthcare, P Mathur – Springer
… 153 The Current State of Analytics in the Retail Sector ….. 155 … Table 1-1. Phases of Technological Adoption and Advancement Phase Characteristics Focus Analytics used Level of prediction Technological complexity …
Artificial Intelligence: Risks to Privacy and Democracy
KM Manheim, L Kaplan – Forthcoming, Yale Journal of Law and …, 2018 – papers.ssrn.com
… AI is the engine behind Big Data Analytics and the Internet of Things … weak AI, where special-purpose computer programs outperform humans in spe- cific tasks such as games of skill and text analysis … 12 In 2014, a chatbot fooled several human judges into thinking it was …
Nav view search
H Li, HA Patil, N Evans, K Evanini… – 2018 – isca-speech.org
International Speech Communication Association.
Machine Learning Applications Using Python: Cases Studies from Healthcare, Retail, and Finance
P Mathur – 2018 – books.google.com
… 153 The Current State of Analytics in the Retail Sector … Table 1-1. Phases of Technological Adoption and Advancement Phase Characteristics Focus Analytics used Level of prediction Technological complexity
Artificial Intelligence: How Advance Machine Learning Will Shape The Future Of Our World
C Ahmet – 2018 – books.google.com
… For instance, a computer that is trained by a neural network cannot recognize handwritten letters well. So, to allow the bot the capability of handwritten text analysis and recognition, one must provide a large set of data with every handwritten letter in it …
Introduction to Deep Learning Business Applications for Developers: From Conversational Bots in Customer Service to Medical Image Processing
A Vieira, B Ribeiro – 2018 – books.google.com
… 153 6.6 Conversational Bots (Chatbots)….155 6.7 News Chatbots…..159 6.8 … He started his career with Mu Sigma Inc., the world’s largest pure-play analytics provider and has worked with the …
Qualitative investigations into a virtual CBT therapist: relational features, client experiences and implications for counselling psychology practice.
F Marrinan – 2018 – epubs.surrey.ac.uk
… Recent developments in therapist-emulating computer technologies Therapeutic chatbots The same basic technology that lay behind Eliza is described as a chatbot or bot. Communication happens through text and primarily consists of a set of stock phrases …
Video Games for Earthly Survival: Gaming in the Post-Anthropocene
P Ruffino – 2018 – eprints.lincoln.ac.uk
Page 1. 1 Page 2. 1 Cover Image Rosa Menkman, rosa-menkman.blogspot.com creativecommons.org/licenses/by/2.0/ Graphic Design Christina Drachsler Page 3. 2 Digital Cultures: Knowledge / Culture / Technology Conference …
The Paranoiac-Critical Method of Reflectance Transformation Imaging
B Behr – 2018 – ualresearchonline.arts.ac.uk
Page 1. 1 Page 2. 1 Cover Image Rosa Menkman, rosa-menkman.blogspot.com creativecommons.org/licenses/by/2.0/ Graphic Design Christina Drachsler Page 3. 2 Digital Cultures: Knowledge / Culture / Technology Conference …
How can large Finnish companies implement and execute growth hacking
T Roschier – 2018 – aaltodoc.aalto.fi
… As David Rowan said: “typically it involves a team that optimises its digital product through a combination of A/B testing, data analytics, landing-page adjustments, behavioural psychology … testing, data and analytics, which are key components in growth hacking too …
A cognitive assistant for learning java featuring social dialogue
M Coronado, CA Iglesias, Á Carrera… – International Journal of …, 2018 – Elsevier
… of cognitive systems and humans opens new possibilities to produce better products taking advantage of the combination analytic capability and … Language services: a number of APIs including but not limited to text analysis (entity extraction, concept extraction, relation extraction …
Social Computing and Social Media. User Experience and Behavior: 10th International Conference, SCSM 2018, Held as Part of HCI International 2018, Las …
G Meiselwitz – 2018 – books.google.com
… Page 17. XX Contents – Part II Social Network Analysis Application of Social Network Analytics to Assessing Different Care Coordination Metrics … 214 Thomas Kasakowskij A Text Analysis Based Method for Obtaining Credibility Assessment of Chinese Microblog Users …
Wearable Technologies in Organizations: Privacy, Efficiency and Autonomy in Work
A Przegalinska – 2018 – books.google.com
… Wearables, and other sensors, are marketed and perceived as digital coaches whose con- tinuous tracking capacities, big-data analytics and feedback loops can help consumers navigate the field of everyday choice making and better control how their activities affect their …
Long Live Learning!
D Snijders – stt.nl
… Chatbots, chips and robots are now lining up, virtually speaking, to help us acquire knowledge and skills in different ways than before … word frequency analysis, allowing us to confirm or refute the results of the quantitative analysis with data from the qualitative text analysis …
Indirect observation in everyday contexts: concepts and methodological guidelines within a mixed methods framework
MT Anguera, M Portell, S Chacón-Moscoso… – Frontiers in …, 2018 – frontiersin.org
… this field. Remember me. Forgot Password? Login. Frontiers. Frontiers. Office. My frontiers; My Frontiers; Office; Impact Factor 2.089 2017 JCR, Clarivate Analytics 2018. The world’s most-cited Multidisciplinary Psychology journal …
Experimental Culture
AC England – 2018 – chrishodgkins.co.uk
Page 1. Experimental Culture A horizon scan commissioned by Arts Council England March 2018 Page 2. About Nesta Nesta is a global innovation foundation. We back new ideas to tackle the big challenges of our time. We …
Games and Gamification in Market Research: Increasing Consumer Engagement in Research for Business Success
B Adamou – 2018 – books.google.com
… It is a defining event in the development of gamification of data collection and will be a reference for years to come.’ andrew Jeavons, Co-founder and Director of analytics, signoi ‘Working with Betty Adamou while this book was being developed not only ignited my interest in …
The Communicative Effectiveness of Education Videos: Towards an Empirically-Motivated Multimodal Account
J Bateman, F Schmidt-Borcherding – Multimodal Technologies and …, 2018 – mdpi.com
Next Article in Journal Perceptions on Authenticity in Chat Bots. Next Article in Special Issue Multimodal Technologies in LEGO House: A … videos therefore constitute a highly beneficial test case for the development of multimodally more sophisticated analytic frameworks and …
The future of responsible investments in the context of algorithm-based decisions
M Karelberg – 2018 – theseus.fi
Page 1. The future of responsible investments in the context of algorithm-based decisions LAHTI UNIVERSITY OF APPLIED SCIENCES Faculty of Hospitality and Business Degree Programme in International Business Development Master’s Thesis Spring 2018 Marjut Karelberg …
India as Global Start-up Hub: Mission with Passion
CB Rao – 2018 – books.google.com
… Fintech, agrotech, medtech, edutech, biotech, clean energy, zero carbons, cryptocurrency, cybersecurity, data analytics, blockchains, artificial intelligence, deep learning, machine learning, virtual and augmented reality, autonomous driving, and robotics are some of the areas …
Drag-ing the Human out of the Human-oid: Reflections on Artificial intelligence, Race and Sexuality in Late Capitalism
SA Kasdovasili – 2018 – researchgate.net
… program ELIZA1, that is, she operates similarly to a chat bot. She uses AI techniques, facial … While she was one of the first chat bots, ELIZA is not considered as intelligent … Analytic philosophy of the mind also offers an interesting critique of the functionalist position …
Software Architectures for Human-Machine Interaction Using Natural Language
G Tirone, CHMOPE ARDIZZONE, CHMOPA CHELLA… – 2018 – iris.unipa.it
… introduced and some tests were carried out to achieve good parameter tuning. The introduction of support text analysis and similarity measures added a serious improvement and the good experimental results bring the system to be published in (Pipitone et al., 2016c) …
Competitive advantage during industry 4.0: the case for South African manufacturing SMEs
M Futcher – 2018 – wiredspace.wits.ac.za
… The investigation comprised of both a quantitative text analysis and a qualitative literature review … makers.[1919] The sorting and interpretation of Big Data is known as Big Data Analytics and … finding virtual agent is “Siri”, Apples dedicated chat-bot. Other applications exist that …
Can a Robot Do My Job
E Luit – 2018 – openaccess.leidenuniv.nl
Page 1. Can a Robot Do My Job? A Study on the Potential of Artificial Intelligence to Take on Cybersecurity Tasks Esther van Luit (S1789821) 7 December 2017 Thesis Supervisors: Prof.dr.ir. Jan van den Berg, TU Delft & Universiteit …
Digital Culture & Society (DCS): Vol. 4, Issue 1/2018-Rethinking AI: Neural Networks, Biometrics and the New Artificial Intelligence
R Reichert, M Fuchs, P Abend, A Richterich, K Wenz – 2018 – books.google.com
… In his contribution, Lev Manovich discusses important challenges for Cultural Analytics research … I propose that even though Cultural Analytics research uses dozens of algorithms, behind them there is a small number of fundamental paradigms …
Indirect observation in everyday contexts: Concepts and methodological guidelines within a mixed methods framework
MT Anguera Argilaga, M Portell Vidal… – … in Psychology, 2018 …, 2018 – diposit.ub.edu
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