Conversational Commerce News 2018

See also:

100 Best Conversational Commerce Videos | Conversational Agents Meta Guide | Conversational Commerce News 2019

[Jan 2019]

Four Seasons expands ‘Conversational Commerce’ with guests (19 Dec 2018)
Conversational commerce: small steps into the new retail frontier (18 Dec 2018)
Conversational Commerce: 10 bold 2018 predictions revisited (17 Dec 2018)
Top 4 Emerging Channels to Leverage in Your Marketing Strategy in … (14 Dec 2018)
AI-powered Conversational Commerce to Take Over Mobile Retail in … (12 Dec 2018)
Mobile Intelligence Is Transforming E-Commerce in More Ways than … (11 Dec 2018)
LivePerson’s Maven bot platform puts conversational AI in customer … (10 Dec 2018)
Conversational Commerce 2019: From Ego to Production in Record … (7 Dec 2018)
5 Tips to Boost B2B E-commerce Sales and Increase Repeat Customers (7 Dec 2018)
Dirty Lemon’s Zak Normandin: ‘Conversational commerce is the future’ (5 Dec 2018)
LivePerson launches Maven™, a breakthrough conversational AI that … (5 Dec 2018)
SnapTravel Raises New Investment, Closes Series A at $21.2 Million (4 Dec 2018)
Data Show How Chatbots Help Businesses Perform Better and … (3 Dec 2018)
Social media influence remains high, but shoppers are wary of social … (28 Nov 2018)
Five Guiding Principles for Conversational Commerce in 2019 (26 Nov 2018)
How CPG Brands Can Reclaim Their Data And Destiny (26 Nov 2018)
Conversational Commerce: How one apparel startup aims to spark a … (19 Nov 2018)
Microsoft Bolsters Conversational Bot Suite By Acquiring XOXCO (15 Nov 2018)
Gubagoo Ranked 399th Fastest Growing Company in North America … (15 Nov 2018)
Conversational commerce:’ Walmart sees text, voice commands, chats … (9 Nov 2018)
DMI Unveils 2018 Holiday Season e-Commerce Retail Trends (9 Nov 2018)
LivePerson Studios and Deepak Chopra launch Amazon® Alexa … (8 Nov 2018)
DMI Unveils Black Friday, Cyber Monday Retail Trends (8 Nov 2018)
Conversational Commerce: It Takes More Than Great AI (6 Nov 2018)
Vonage, NewVoiceMedia and Nexmo: Defining the Full Solution Stack … (2 Nov 2018)
What retailers should know about social commerce (31 Oct 2018)
Alight’s “Lisa” Empowers Self-Service Customer Decisions for HR … (29 Oct 2018)
conversational commerce (voice commerce) (24 Oct 2018)
Conversational Commerce: Why stores are key to Walmart’s online … (22 Oct 2018)
Il conversational commerce nell’era dell’on demand (22 Oct 2018)
Google-incubated AdLingo client Valassis Digital sees 10 times more … (22 Oct 2018)
Google ushers in the Age of Conversational Ads with the launch of … (17 Oct 2018)
LivePerson Acquires AdvantageTec, Adding Service Department … (16 Oct 2018)
WiT Singapore 2018: Messaging is evolving beyond communication to … (16 Oct 2018)
LivePerson and AdLingo Enable Brands to Have One-to-One … (16 Oct 2018)
Visa and the International Olympic Committee, Building a Better … (12 Oct 2018)
ASOS launches voice shopping on Google Assistant (12 Oct 2018)
How Voice, Big Data and Machine Learning Are Connecting the Dots … (9 Oct 2018)
LivePerson boosts its automated conversational capabilities with … (8 Oct 2018)
Conversational Commerce: Mit Sprache einkaufen? (8 Oct 2018)
Autodesk’s Customer-Centric Approach In Launching a Virtual Agent … (4 Oct 2018)
LivePerson Takes Another Wave of Major Brands Live on Apple … (3 Oct 2018)
Amazon Pushes Conversational Commerce Forward With New Devices (2 Oct 2018)
Why conversational commerce could mean the death of websites (1 Oct 2018)
LivePerson Acquires Conversable (1 Oct 2018)
5 Predictions About the Future of Conversational Commerce (27 Sep 2018)
55% of Retailers Plan to Utilize Artificial Intelligence (AI) to Improve … (27 Sep 2018)
Conversational Commerce: Inside the mindset of the next wave of … (24 Sep 2018)
Here’s a Peek Behind the Jetblack Curtain (24 Sep 2018)
USAA, Royal Bank of Canada, Alight Solutions Named 2018 … (20 Sep 2018)
[24]7.ai Unveils New Conversational Commerce Capabilities For AIVA … (20 Sep 2018)
SUMO Heavy’s Retail Consumer Survey Reveals Shoppers Have … (20 Sep 2018)
Conversational Commerce Conference San Francisco 2018 – Agenda … (19 Sep 2018)
Conversational Commerce: What It Is and How It’s Shaping the Future … (17 Sep 2018)
Trilyo is building AI driven conversational commerce for Hotels (16 Sep 2018)
Discourse.ai Unveils the First AI-based System of Record for Customer … (13 Sep 2018)
Nuance Joins Google’s Early Access Program to Bring RCS Business … (13 Sep 2018)
Dirty Lemon’s Store Answer to Conversational Commerce (12 Sep 2018)
Wirecard and Cognigy Facilitate Smooth Payments in Conversational … (11 Sep 2018)
Wirecard und Cognigy ermöglichen nahtlose Bezahlung im … (11 Sep 2018)
Contact At Once!, a LivePerson Company, Adds CARPROOF Vehicle … (6 Sep 2018)
Jetson to Show AI Voice-Commerce Platform at Shop.org 2018 (6 Sep 2018)
Dunkin’ Donuts Enters Conversational Commerce (4 Sep 2018)
Why Conversational Commerce Requires Artificial Intelligence and … (28 Aug 2018)
Super Retail Group pilots internal AI assistant (26 Aug 2018)
Can Conversational Commerce Fulfill Its Potential In Retail? (23 Aug 2018)
Gateway to Conversational Commerce: Google’s Contact Center AI (20 Aug 2018)
Threads: truly conversational commerce (20 Aug 2018)
It Turns Out Amazon’s Alexa Isn’t a Great Way to Buy Stuff (20 Aug 2018)
Conversational commerce will change talent acquisition (17 Aug 2018)
How Conversational Commerce is Transforming Customer Service … (15 Aug 2018)
Reading Between the Lines: Accel-KKR Makes a Significant … (15 Aug 2018)
How AI in e-commerce makes vendors more responsive to customers (14 Aug 2018)
Conversational Commerce: Bringing the “In-Store Experience” Home (9 Aug 2018)
Intercom launches custom sales and marketing bots to drive … (8 Aug 2018)
Doing Conversation Commerce Correctly (8 Aug 2018)
Surprise, no one buys things via Alexa (6 Aug 2018)
Get Your Nominations In for the 2018 Conversational Commerce … (3 Aug 2018)
Inside Store No. 8, Walmart’s incubator that is testing VR and … (2 Aug 2018)
Q&A: L’Oréal USA innovation boss on new tech and conversational … (2 Aug 2018)
Partners and Brands Define WhatsApp Business’s Ecosystem (2 Aug 2018)
LivePerson Brings Conversational Commerce to Large Brands on … (1 Aug 2018)
Citi Back-To-School Survey: Voice Commerce Gains, Stores Remain … (31 Jul 2018)
The Do’s and Don’ts of Designing Chatbot Conversations (30 Jul 2018)
Skin Care Brand Vichy Boasts E-Commerce Conversions with … (27 Jul 2018)
Will Conversational Commerce, Delivery Drive the Future of Retail? (26 Jul 2018)
We need to talk: Conversational hospitality and the guest experience (18 Jul 2018)
LivePerson Announces Expansion to Seattle with the Creation of its … (17 Jul 2018)
Conversational Commerce: Die neue Form der Kundenkommunikation. (17 Jul 2018)
Customer support chatbots set to transform service functions (17 Jul 2018)
Talking Isn’t Enough: Meet Your Customer At Their ‘Channel Of Choice’ (9 Jul 2018)
The Conversational Commerce Revolution Continues: John … (6 Jul 2018)
Amazon Voice Commerce: A Huge Opportunity For Brands Or Too … (30 Jun 2018)
Conversational Commerce Is Where Online Shopping Was 15 Years … (28 Jun 2018)
Here’s why online retailers should set up shop in Southeast Asia (28 Jun 2018)
LivePerson joins Google’s Early Access Program for RCS business … (28 Jun 2018)
E-commerce firms focusing on AI, virtual reality to cut logistics cost and … (25 Jun 2018)
LivePerson runs Cannes Lions Concierge on Apple Business Chat … (19 Jun 2018)
Amazon Fire TV Cube and Conversational Commerce (18 Jun 2018)
Like Star Trek: voice shopping seen as new frontier (18 Jun 2018)
Like ‘Star Trek’: voice shopping seen as new frontier (17 Jun 2018)
Opus Research Report: “Decision Makers’ Guide to Enterprise … (12 Jun 2018)
MasterCard study: Conversational commerce is the next digital border (11 Jun 2018)
Voice Assistants Drive Conversational Commerce (11 Jun 2018)
Mastercard API for Conversational Commerce Still in the Works (6 Jun 2018)
“Digital Bayanihan” and “Conversational Commerce” Alive and Well … (5 Jun 2018)
Mastercard releases study into conversational commerce (4 Jun 2018)
Mastercard is looking to integrate its payment tech into Google and … (4 Jun 2018)
Mastercard is Looking into Voice Assisted Payment Systems (4 Jun 2018)
Walmart’s New Shopping Service Raises a Lot of Questions About … (4 Jun 2018)
Think Tank: Looking Beyond Conversational Commerce (1 Jun 2018)
LivePerson launches world’s most advanced platform to connect large … (31 May 2018)
Jetblack Launches in New York City for Busy Families, Delivering a … (31 May 2018)
A former Amazon Alexa executive says the death of all websites is … (31 May 2018)
DIRTY LEMON Acquires Poncho – Solidifies Status as Global Leader … (29 May 2018)
Interview: How eBay Is Targeting Consumers Everywhere They Click (29 May 2018)
Start-up zet AI in om oplossing te bieden voor conversational commerce (22 May 2018)
Conversational Commerce: As Amazon expands, how should brands … (21 May 2018)
Conversational Commerce Conference London 2018 – Agenda … (15 May 2018)
Understanding conversational commerce: What works and what doesn’t (14 May 2018)
NextGen Supply Chain Interview: Dr. Brian Subirana (14 May 2018)
NextGen Supply Chain: Drop-ins at MIT’s Crossroads 2018 (14 May 2018)
Google And Amazon Raise The Volume On Conversational Commerce (11 May 2018)
#RIC18: How 1-800-Flowers Stays One Step Ahead Of Disruptive … (11 May 2018)
LivePerson and HSBC bring conversational commerce to banking (10 May 2018)
LivePerson Launches New Partner Program to Target SMB Sales (9 May 2018)
LivePerson launches conversational commerce partner program for … (8 May 2018)
Conversational Commerce Is on the Rise, and It’s Perfect for Mother’s … (7 May 2018)
How to Quickly Incorporate Conversational Commerce Into Your … (7 May 2018)
Interview: How Levi’s Is Building Its DTC Channel (7 May 2018)
Google Express’ Ivan Tchakaraov on the Future of Conversational … (3 May 2018)
Real-World Deployments in Intelligent Assistants and Conversational … (2 May 2018)
The changing face of retail: top trends and challenges (26 Apr 2018)
Conversational Commerce: At Lowe’s, digital development isn’t all … (23 Apr 2018)
Investment Note: Conversational and Messaging Platforms (23 Apr 2018)
The Business of Voice Assistants in the Retail Sector (20 Apr 2018)
OCBC Bank initiates conversational commerce with Google (18 Apr 2018)
Chatbots are dead. A lack of AI killed them. (17 Apr 2018)
How AI Shopping Assistants Are Bolstering Retail Discovery (12 Apr 2018)
NICE InContact Adds Omilia’s Conversational Technology Stack to its … (12 Apr 2018)
Interfaces Of The Future: The Importance Of Conversational Commerce (10 Apr 2018)
Facebook’s chatbot ban is a chance to finally get our legislation in order (10 Apr 2018)
Apple’s Business Chat Is the Conversational Tool That Retail Needs (9 Apr 2018)
Apple Business Chat: Conversational Commerce in the Post … (1 Apr 2018)
Messaging Apps Drive Conversational Commerce (29 Mar 2018)
AI-Backed Conversational Commerce: Hype or Reality (28 Mar 2018)
Understanding The Role Of Artificial Intelligence In Payments (22 Mar 2018)
Conversational commerce is no longer a one-person show (21 Mar 2018)
IBM’s “Watson Assistant” Is Your Smart, Automated Customer Service … (21 Mar 2018)
Visa launches development programme in Sub-Saharan Africa (20 Mar 2018)
How conversational commerce uplifts the retail experience (19 Mar 2018)
Conversational Commerce – Die Zukunft des Shoppings?! (17 Mar 2018)
How conversational transactions complete your omnichannel … (16 Mar 2018)
The BoF Podcast Episode 41: Tapping the Potential of Conversational … (12 Mar 2018)
Nordstrom Acquires Conversational Commerce, Digital Selling Platforms (9 Mar 2018)
21% of US shoppers are using voice or chatbots for commerce (8 Mar 2018)
1-800-FLOWERS.COM CEO: A ‘fifth wave’ of retail is emerging (7 Mar 2018)
How to prepare your products and brand for conversational commerce (6 Mar 2018)
Extractable Helps Banks Chat Up Their Customers (6 Mar 2018)
Retail’s Big Opportunity: 87% Of US Consumers Grasp The Power Of … (5 Mar 2018)
Conversational Commerce – Wenn Mensch und Maschine sich … (5 Mar 2018)
A Defining** Moment for Conversational Commerce (2 Mar 2018)
Alexa, how deeply can you embed yourself in our lives? (1 Mar 2018)
Opus Research Report: “Foundations of Conversational Marketing” (21 Feb 2018)
BotCentral team joins LivePerson to accelerate conversational … (15 Feb 2018)
The sudden death of the website (13 Feb 2018)
Capgemini’s Warner on the AI voice imperative – brands are falling … (12 Feb 2018)
How Grocery Giant Lidl’s Chatbot, Margot, Offers Consistently Great … (8 Feb 2018)
Retail Nederland let op, conversational commerce komt er aan! (7 Feb 2018)
Why Businesses Must Think About Voice Interfaces, Now (7 Feb 2018)
Inmar to Integrate Gratafy into Digital Solutions (31 Jan 2018)
How This Founder Realized the Tech Trend He’d Built His Company … (29 Jan 2018)
Mastercard digs into the nuances of conversational commerce (28 Jan 2018)
Conversational Commerce: Why consumers are embracing voice … (26 Jan 2018)
How Domino’s Transformed Into An E-commerce Powerhouse Whose … (26 Jan 2018)
De kansen van conversational commerce (26 Jan 2018)
Conversational Banking May Already Be Mainstream, Mastercard Says (25 Jan 2018)
Why 1-800-Flowers, eBay, Cosabella are hot for AI (25 Jan 2018)
Grocers Increasingly Adopt Conversational Commerce (24 Jan 2018)
Linc Global’s AI Platform Powers Automated Customer Care for Lamps … (24 Jan 2018)
Retail review – employees are the missing link, and conversational … (23 Jan 2018)
EBay CEO: Get used to shopping with your voice (23 Jan 2018)
Conversational Commerce: 5 trends to watch in 2018 (22 Jan 2018)
Just half of ecommerce companies do regular usability testing (but 60 … (22 Jan 2018)
Shoppers shifting from apps, websites to voice assistants (22 Jan 2018)
Will voice-activated assistants make us spend more? (18 Jan 2018)
Conversational-Commerce-Studie: Bedeutung von Alexa & Co. nimmt … (15 Jan 2018)

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