Wikipedia:
See also:
100 Best Conversational Commerce Videos | Conversational Agents Meta Guide | Conversational Commerce News 2018
[May 2019]
- Study: Chatbots to drive $112B in retail sales by 2023 (9 May 2019)
- LivePerson (LPSN) PT Raised to $35 at Oppenheimer Post Investor Day (9 May 2019)
- Japan – Recruit invests in Indian AI chatbot platform Techbins (8 May 2019)
- Every new Google Assistant feature announced at I/O 2019 (8 May 2019)
- LivePerson Outlines Growth Strategy at Investor Day (8 May 2019)
- Will 2019 Be The Breakout Year For Conversational Commerce In The … (7 May 2019)
- GS1 Connect 2019 Agenda to Offer Numerous Supply Chain … (7 May 2019)
- LivePerson to Host Investor Day on May 8, 2019 (6 May 2019)
- Facebook messaging app unification bodes well for chatbot makers (6 May 2019)
- Cross-channel strategies for small and medium-size businesses (6 May 2019)
- 7 Most Innovative Chatbots to Draw Inspiration From (4 May 2019)
- What’s so good about conversation? (3 May 2019)
- LivePerson Is Like a Beating Drum (3 May 2019)
- Unilever tests voice-powered ads on Spotify (3 May 2019)
- PayFi Acquires Payment Relationship Management (PRM), driving … (2 May 2019)
- Five Reasons Why You Should Optimise Your Business Name (2 May 2019)
- LivePerson Announces First Quarter 2019 Financial Results (2 May 2019)
- Petalfox Expands to the East Coast (1 May 2019)
- Jetblack’s Jenny Fleiss: ‘We’re democratizing luxury’ (30 Apr 2019)
- LivePerson releases world’s first collaborative AI technology … (29 Apr 2019)
- Retail Executives Should Follow Walmart CEO Doug McMillon’s Lead … (28 Apr 2019)
- Conversational AI platform Heyday raises $2 mln in seed round (27 Apr 2019)
- Huge Growth for Mobile Messaging Apps Market by 2026: Key Players … (27 Apr 2019)
- Last Week In Venture: Better ER Software, Synthetic Video, Voice … (26 Apr 2019)
- 12 Questions With James Gregson (25 Apr 2019)
- Electronic-Commerce Outlook: Few Opportunities, Rich Valuation (25 Apr 2019)
- How chat is changing travel (25 Apr 2019)
- Vodi X (VDX Token): Decentralized Blockchain Ecommerce Ecosystem? (23 Apr 2019)
- Conversational Commerce: How one digitally native brand baked … (22 Apr 2019)
- “Leave it to NEVA”: Catchy Promo Captures NICE’s Employee Virtual … (22 Apr 2019)
- dotdigital Talks Data and the Future of Customer Engagement (22 Apr 2019)
- What’s under the hood is driving evolution of the travel industry’ (18 Apr 2019)
- This South African company helped WhatsApp conquer the world … (17 Apr 2019)
- How 1-800-Flowers’ Jim McCann Built A Single Floral Shop Into A … (17 Apr 2019)
- Demystifying Conversational AI: What Is It, How Does It Work And Why … (16 Apr 2019)
- Retail Must Adapt to E-Commerce and New Customer Demands (16 Apr 2019)
- Zoho Sets Its Sights on Conversational AI and the Future of Commerce (15 Apr 2019)
- DMI and LivePerson Team Up in Strategic Partnership (15 Apr 2019)
- Amazon brings HIPAA-compliant healthcare skills to Alexa (15 Apr 2019)
- OpenMessage Introduces the Only Channel-Agnostic Platform to … (11 Apr 2019)
- How Mobile Apps are Changing the Way We Communicate with … (10 Apr 2019)
- Is Facebook’s privacy pivot all about business messaging? (10 Apr 2019)
- LivePerson helps McDonald’s Canada launch conversational … (9 Apr 2019)
- This NYC Startup Lets Brands and Marketers Target Consumers with … (9 Apr 2019)
- Gubagoo touts Virtual Retailing; makes tech announcements (9 Apr 2019)
- Ad saturation and over-targeting are putting the industry at risk (9 Apr 2019)
- Gubagoo Integrates ChatSmart Live Chat Solution with Google … (8 Apr 2019)
- IBM sells Watson Marketing and commerce portfolio to Centerbridge … (8 Apr 2019)
- Pandora presses play on voice-activated ads (4 Apr 2019)
- The Changing State of Global Payments (4 Apr 2019)
- Internet Retailing Expo 2019: Which workshops I’m keen to attend at … (3 Apr 2019)
- Walmart launches voice-activated grocery shopping (2 Apr 2019)
- AI Biweekly: ML & Ethics; Skepticism re AI-Powered Surgeries (2 Apr 2019)
- How tech is evolving the customer experience at HSN, QVC and Zulily (1 Apr 2019)
- Video: Chatbots’ History and Future (31 Mar 2019)
- How 1-800-Flowers competes in the direct-to-consumer era (28 Mar 2019)
- Interview: Digital Pharmacy Capsule On Using Technology To Elevate … (28 Mar 2019)
- It’s interactive, it’s engaging, it’s AI-powered: Mobile advertising 2019 … (28 Mar 2019)
- Alight Solution’s Use of Verint’s Intelligent Virtual Assistant Technology … (28 Mar 2019)
- MLB, Red Light Management Back Satisfi Labs Knowledge … (28 Mar 2019)
- Opus Research report: “DIY Guide to Chatbots and Virtual Assistants” (27 Mar 2019)
- A Unanimous Verdict: LivePerson Set To Soar (27 Mar 2019)
- Enterprise Disconnect: Defining How to AI-Infuse The Contact Center (26 Mar 2019)
- Facebook Ads remove targeting options and metrics: What it means for … (26 Mar 2019)
- Contact centres after the AI revolution (25 Mar 2019)
- Creating a voice search experience for your brand (25 Mar 2019)
- Hopper Out To Disrupt $800 Billion Global Online Travel Market (25 Mar 2019)
- New Board Member Brings Sage Experience in Financial Services to … (25 Mar 2019)
- The Updated List of Facebook Messenger Chatbot Tools for 2019 (23 Mar 2019)
- Speech Analytics on Your Horizon (22 Mar 2019)
- Mobile engagement in DTC marketing: Digital + physical (21 Mar 2019)
- I’m Sorry, But The Website Might Be Dead (20 Mar 2019)
- Research: 26% of US adults own a smart speaker as of January 2019 (20 Mar 2019)
- Survey: Customer experience trends 2019 (20 Mar 2019)
- March 18th: What’s happening in the UK this week? (20 Mar 2019)
- Conversocial Acquires AI-Powered Conversational Commerce … (19 Mar 2019)
- Conversocial Acquires Chatbot Platform (19 Mar 2019)
- Two top officials leave Facebook as Zuck focuses on privacy (18 Mar 2019)
- Conversational commerce: How smartphones and startups are driving … (14 Mar 2019)
- Interview: How Online Supplement Service BINTO Offers Women … (14 Mar 2019)
- LivePerson’s Multi-channel, Scalable Conversational AI Solution for … (12 Mar 2019)
- 5 Small Cap Growth Stocks With Big-Time Momentum (12 Mar 2019)
- Conversational commerce: AGL mobile chat offers bill arguments on … (11 Mar 2019)
- Conversational Commerce: Here’s what retailers are talking shop … (11 Mar 2019)
- ShopTalk 2019 Quick Hits: 7 Takeaways From The Retail Tech Show (11 Mar 2019)
- Target Grows Digital Sales 31% in Q4 (7 Mar 2019)
- Four takeaways for CMOs from Mobile World Congress 2019 (7 Mar 2019)
- 5 Key Trends Facebook Will Explore in 2019 (6 Mar 2019)
- This cashierless New York store only sells health drinks via SMS (6 Mar 2019)
- Connected Car Report 2018: Emerging Consumer Market for Mobile … (6 Mar 2019)
- Rise of chatbots: The future and the challenges ahead (5 Mar 2019)
- Netherlands – Randstad Innovation Fund joins chatbot funding round … (5 Mar 2019)
- OptimizeRx to Present at the 31st Annual ROTH Conference on March … (4 Mar 2019)
- Why Industry Disruptor Dirty Lemon is Investing in Physical Retail (3 Mar 2019)
- Three E-Commerce Hacks To Stay At The Top Of The Game (2 Mar 2019)
- Study: 40% of consumers are interested in branded chatbots (28 Feb 2019)
- Walmart Buys Aspectiva; Proves Less is More for Shopper Assistance (27 Feb 2019)
- Top Tips for Brands on Building a Great Conversational Shopping … (27 Feb 2019)
- Natural language processing chatbots bring conversation to AI (26 Feb 2019)
- Conversational Commerce: Why everyone is talking about women in … (25 Feb 2019)
- LivePerson CEO: ‘We’re sitting on this gold mine of conversational data’ (25 Feb 2019)
- The Conversational Experience: Why It’s Key to the Brand Experience (25 Feb 2019)
- Cramer Remix: Kraft Heinz’s double-digit dive was a long time coming (25 Feb 2019)
- Where can retail CIOs invest for better customer experience (24 Feb 2019)
- The “Better Bots Faster” Movement: New Platforms from Nuance … (22 Feb 2019)
- LivePerson (LPSN) Q4 2018 Earnings Conference Call Transcript (22 Feb 2019)
- LivePerson Inc. (LPSN) CEO Robert LoCascio on Q4 2018 Results … (22 Feb 2019)
- LivePerson Announces Fourth Quarter 2018 Financial Results (21 Feb 2019)
- Walmart E-Commerce Has Blowout Q4 (20 Feb 2019)
- Webinar: “From Speech Analytics to Conversational Service … (20 Feb 2019)
- Automat and AdLingo Partner in Conversational AI Tech (20 Feb 2019)
- The Next Wave of CX Messaging Trends (From Those Who Know) (20 Feb 2019)
- Douyin targets Tencent’s mini-gaming dominance (20 Feb 2019)
- Bye-bye Web page and app; hello conversational commerce (19 Feb 2019)
- GroupM’s Spotlight on China: What you need to know (19 Feb 2019)
- Walmart Reports Strongest Q4 in Nearly a Decade (19 Feb 2019)
- How to build better conversational AI bots for business uses (18 Feb 2019)
- 2019: A hell of a year for marketers with chat and voice bots (18 Feb 2019)
- Should your small business use e-commerce chatbots? (15 Feb 2019)
- Walmart tech incubator Store No. 8 launches VR startup Spatial& (14 Feb 2019)
- Five steps for getting started with conversational commerce (12 Feb 2019)
- Mastercard aims for conversational commerce with sonic brand launch (11 Feb 2019)
- Facebook Buys Startup That Does Visual Search for Shopping (8 Feb 2019)
- 1-800-FLOWERS.com Upgrades Voice, Implements AR Ahead Of … (8 Feb 2019)
- 8 Ways Artificial Intelligence Is Revolutionizing Retail | PCMag.com (7 Feb 2019)
- Going Beyond Transactions: ‘Conversational Commerce’ and its … (6 Feb 2019)
- Learnings from China’s walled-gardens of e-commerce (5 Feb 2019)
- 1-800-Flowers.com Enhances Tech for Valentine’s Day (4 Feb 2019)
- Extending your B-to-C Holiday Marketing Success to 2019 (1 Feb 2019)
- 1-800-Flowers Adds Samsung Bixby Support for Voice Ordering (31 Jan 2019)
- 2019 predictions for retailers, technology innovation (31 Jan 2019)
- Facebook needs to get weird (31 Jan 2019)
- 1-800-Flowers cashes in on conversational commerce, AR for … (30 Jan 2019)
- Hey Alexa, what’s the future of voice ordering for groceries?’ (29 Jan 2019)
- Adobe Magento Commerce Cloud adds progressive web apps (28 Jan 2019)
- Contact At Once! and AdvantageTec Become LivePerson Automotive … (25 Jan 2019)
- Gubagoo Wins “Top Rated” DrivingSales Dealer Satisfaction Award … (25 Jan 2019)
- China will be the world’s top retail market in 2019 (24 Jan 2019)
- Walmart-owned Eloquii partners with lingerie brand Cosabella (23 Jan 2019)
- Opus Research Report: “Machines Search for Meaning: Tackling the … (22 Jan 2019)
- Omnichannel Messaging Specialist Smooch Launches 2nd Annual … (22 Jan 2019)
- 6 Digital Marketing Trends That Will Emerge Strong In 2019 (21 Jan 2019)
- Reliance E-commerce Focuses on online-to-offline Model (20 Jan 2019)
- AI-Driven Chatbots Will Be the Most Reliable ‘Employees’ in Business (18 Jan 2019)
- Should Merchants Consider Voice Commerce (Yet)? (17 Jan 2019)
- eBay Pulls Back on Seattle Expansion Plans (16 Jan 2019)
- Dissecting Digital Brilliance: Nordstrom, Best Buy, Warby Parker (16 Jan 2019)
- Convercart Introduces New Digital Conversational Commerce … (15 Jan 2019)
- The Year Ahead: The Digital Landgrab (12 Jan 2019)
- An Inflection Point For Conversational AI (11 Jan 2019)
- Conversational Commerce: 8 predictions that will shape 2019 (10 Jan 2019)
- Voice commerce 2019: Will this be the year it catches up to voice … (10 Jan 2019)
- Retail Marketing Transformation: The Use of Facial Recognition … (10 Jan 2019)
- Tencent launches Xiaowei voice assistant (9 Jan 2019)
- Vector Capital’s Acquisition of Aspect Emphasizes Both Customer and … (7 Jan 2019)
- The Name-Dropping Network: Mastercard Erases Its Name From Its … (7 Jan 2019)
- Global Commerce Review 2018: Takeaways from changing … (4 Jan 2019)
- Dirty Lemon parent company Iris Nova secures Coca-Cola funding (1 Jan 2019)