Notes:
Opus Research is a market research and consulting firm that focuses on the intersection of artificial intelligence, customer experience, and digital transformation. The company is known for its expertise in the field of conversational commerce, which refers to the use of chatbots and other conversational interfaces to facilitate online transactions and customer interactions.
Opus Research provides a range of services related to conversational commerce, including market research and analysis, consulting, and training. The company’s research and insights have been featured in various media outlets, and it is frequently cited as a leading authority on the topic of conversational commerce.
Opus Research works with a variety of clients, including businesses, government agencies, and nonprofit organizations. The company has a particular focus on helping organizations understand and leverage the potential of conversational interfaces to improve customer engagement and drive business growth.
Resources:
- opusresearch.net .. analysis and expertise in conversational commerce
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