Viber, also known as Rakuten Viber, is a cross-platform voice over IP (VoIP) and instant messaging (IM) software application that is owned by the Japanese company Rakuten. It is available for a variety of platforms, including Android, iOS, Windows, macOS, and Linux, and is provided as freeware, meaning that it is available for free download and use.
Viber allows users to make voice and video calls and send text, audio, and video messages to other Viber users over the internet. It is a popular choice for communication due to its high-quality audio and video, ease of use, and cross-platform availability.
Viber also offers a range of additional features, such as the ability to create group chats, send stickers and GIFs, and share photos and videos. It also has a feature called “Secret Chats” which allows users to send messages that are automatically deleted after a certain amount of time has passed.
Chatbots are computer programs or systems that are designed to simulate conversation with human users through natural language processing and other artificial intelligence techniques. Chatbots can be integrated with messaging platforms like Viber to provide automated responses to user inquiries or requests.
There are many different chatbots that are popular on Viber, and they can be used for a variety of purposes, including customer service, information gathering, and entertainment. Here are a few examples of chatbots that are popular on Viber:
- Customer service chatbots: These chatbots are designed to provide assistance and support to users who have questions or issues with a particular product or service. They may be able to provide information, troubleshoot problems, or escalate issues to a human customer service representative.
- Information gathering chatbots: These chatbots are designed to gather information from users, such as preferences, contact details, or survey responses. They may be used for tasks such as collecting feedback, building customer profiles, or conducting market research.
- Entertainment chatbots: These chatbots are designed to provide entertainment and engagement to users through activities such as trivia games, quizzes, or interactive stories.
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