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Are there any commercial products that aren’t chat bots themselves, that are integrated with a chat bot?

Posted on 2015/04/032016/09/14 by mendicott

Are there any commercial products that aren’t chat bots themselves, that are integrated with a chat bot?

Dialog system would probably be a better term here than chatbot.  There are a number of commercial use case scenarios:

  • Customer relationship management, including Social CRM and Technical support for instance in Call centers, is probably the major commercial use case to date.  This includes augmented or semi-automated systems with transparent escalation, in other words hybrid mechanical turks.
  • Increasingly we are seeing commercial applications in Home automation.
  • Similarly, Intelligent personal assistants are rapidly being connected with the burgeoning Internet of Things.
  • GPS seems to have been only the tip of the iceberg for dialog systems in vehicleTelematics.

See also my quick and dirty webpages:

  • 100 Best Internet of Things Voice Videos | Meta-Guide.com
  • 100 Best Salesforce SocialCRM Videos | Meta-Guide.com
  • Dialog Systems in Smart Home Automation & Domotics (Domestic Robotics) | Meta-Guide.com
  • Dialog Systems in Vehicle Telematics (Draft) | Meta-Guide.com
  • Intelligent Software Assistants | Meta-Guide.com
  • Meta Superintelligence Labs Faces Instability Amid Talent Exodus and Strategic Overreach
  • Meta Restructures AI Operations Under Alexandr Wang to Drive Superintelligence
  • From Oculus to EagleEye and New Roles for Virtual Beings
  • Meta Reality Labs and Yaser Sheikh Drove Photorealistic Telepresence and Its Uncertain Future
  • Meta’s Australian Enforcement Pattern Shows Structural Bias Functioning as Persecution

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