SPSS & Chatbots 2019


Notes:

SPSS (Statistical Package for the Social Sciences) is a statistical software package, statistics software tool, or data analysis tool. SPSS Statistics was once known as PASW (Predictive Analytics SoftWare). Data captured in questionnaires may be tabulated and analyzed in SPSS. Manual analysis may be accomplished with statistics programs like Microsoft Excel and SPSS, or computationally with Matlab.

  • Statistical Package for the Social Sciences (SPSS)
  • Statistical Parametric Speech Synthesis (SPSS)
  • Strong Physical Symbol System (SPSS)

Resources:

  • sas.com .. statistical analysis system is an alternative to spss
  • vimar.com .. home automation equipment
  • xlstat.com .. user-friendly statistical software for microsoft excel

Wikipedia:

References:

See also:

100 Best SPSS Videos | Statistical Packages & Dialog Systems


Frontiers: Machines vs. humans: The impact of artificial intelligence chatbot disclosure on customer purchases
X Luo, S Tong, Z Fang, Z Qu – Marketing Science, 2019 – pubsonline.informs.org
… or disclosure after decision) as well as human expertise (proficient or inexperienced workers).1 This allows us to test the causal impact of chatbot disclosure on customer purchases and com- pare the performance of chatbots and human workers in the six-condition experiment …

Chatbot advertising effectiveness: When does the message get through?
E Van den Broeck, B Zarouali, K Poels – Computers in Human Behavior, 2019 – Elsevier
… The regression model was estimated using the PROCESS macro for SPSS (Hayes, 2017 … helpfulness of the chatbot significantly predicted perceived intrusiveness of chatbot advertising (? … When chatbots were perceived as helpful and useful, intrusiveness of chatbot advertising …

Examining the customer experience of using banking Chatbots and its impact on brand love: the moderating role of perceived risk
J Trivedi – Journal of internet Commerce, 2019 – Taylor & Francis
… This interaction variable was calculated by standardizing INFQ, SERQ, SYSQ, and perceived risk and then computing them in SPSS … It confirms that if the consumers’ risk perceptions are high toward the use of chatbots, the impact of chatbot quality dimensions on …

Chatbots and gender stereotyping
M McDonnell, D Baxter – Interacting with Computers, 2019 – academic.oup.com
… IBM SPSS predictive analytics and Microsoft Excel spreadsheet software (Microsoft, 2018) were used to … non-gendered chatbots had significantly higher user satisfaction than either male or female chatbots. There was no statistically significant main effect of chatbot role on user …

An initial model of trust in chatbots for customer service—Findings from a questionnaire study
CB Nordheim, A Følstad, CA Bjørkli – Interacting with Computers, 2019 – academic.oup.com
… The contribution of our study is a model that includes three groups of factors assumed to be relevant for users’ trust in chatbots for customer service: chatbot-related factors such as perceived expertise and responsiveness, environment-related factors such as risk and brand …

Accuracy of a chatbot (Ada) in the diagnosis of mental disorders: comparative case study with lay and expert users
SM Jungmann, T Klan, S Kuhn… – JMIR formative …, 2019 – formative.jmir.org
… interview. The Ada chatbot [30] is based on a medical database with constantly updated research findings … analyses. All statistical analyses were conducted using SPSS version 23 (IBM SPSS) [47], with an alpha level of .05 …

A mixed methods analysis of the adoption and diffusion of chatbot technology in the German insurance sector
D Rodríguez Cardona, O Werth, S Schönborn… – 2019 – aisel.aisnet.org
… For the analysis, the statistical package SPSS has been used … dependence between the derived terms and therefore the answers of the respondents regarding the question, whether they know the term Chatbot and the preferred channel to communicate with Chatbots as well …

A study on the use of artificial intelligence chatbots for improving English grammar skills
NY Kim – Journal of Digital Convergence, 2019 – koreascience.or.kr
… Participants in the current study took pre- and post-tests before and after the treatment. Collected data were analyzed with SPSS 18.0 software … (2018, April 22). How to increase conversions by personalizing your chatbot. Chatbots Magazine …

Effects of Interactivity and Usage Mode on User Experience in Chatbot Interface
H Baek, S Kim, S Lee – Journal of the HCI Society of Korea, 2019 – koreascience.or.kr
… 5.2 ?? ?? ? ?? ?? ?? ??? ?? IBM SPSS? ?? ?? ?? ??? ?? Page 7. 41 … ???? [1] Yan, M., Castro, P., Cheng, P. and Ishakian, V. Building a Chatbot with Serverless Computing … [3] Constine, J. Facebook launches Messenger platform with chatbots …

Privacy concerns in chatbot interactions
C Ischen, T Araujo, H Voorveld, G van Noort… – … Workshop on Chatbot …, 2019 – Springer
… multiple mediation analyses (model 6), using the PROCESS macro for IBM SPSS version 25 [24] … partner (including how a human would act), thus changing their expectations towards the chatbot … Users are more familiar with websites than with chatbots, which might have given …

Development of a Preliminary Measurement Tool of User Satisfaction for Information-Retrieval Chatbots
L Waldera – 2019 – essay.utwente.nl
… with the software program IBM SPSS Statistics 25. As a first step, all unfinished questionnaire … correlation with the gathered data on perceived task difficulty per chatbot. It was expected for lower graded chatbots to be less helpful and thus, receive higher task difficulty scores …

The relationship among chatbot’s characteristics, service value, and customer satisfaction
J Kwak, N Kim, MS Kim – The Journal of Industrial Distribution & …, 2019 – koreascience.or.kr
… Frequency analysis and exploratory factor analysis using SPSS 23.0 and confirmatory factor analysis and structure equation analysis using AMOS 18.0 were employed for data analyses … 229 .733 .258 .253 Various services of chatbot entertain me … It is fun to use chatbots …

Chatbots in service recovery: crackpot or jackpot?
PDL Magnusson, AA Rånnerud – 2019 – biopen.bi.no
… patterns. This has previously been identified as one of the reasons why customers prefer to speak to a human chat agent instead of a chatbot (MyClever et al., 2018). Chatbots will have to solve problems with some degree of intelligence, which …

Artificial Intelligence in Conversational Agents: A Study of Factors Related to Perceived Humanness in Chatbots
N Svenningsson, M Faraon – Proceedings of the 2019 2nd Artificial …, 2019 – dl.acm.org
… Once the survey was closed, data were exported to Excel and imported into SPSS for further processing … AND ANALYSIS 4.1 Demographics Participants indicated the following regarding their experience of interacting with chatbots: 7% had not interacted with a chatbot (n = 5 …

Digital Automation of Customer Contact Processes–an Empirical Research on Customer Acceptance of different Chatbot Use-cases
C Völkle, P Planing – Digitalen Wandel gestalten, 2019 – Springer
… Field, A. (2013). Discovering statistics using IBM SPSS statistics (4th ed.). London: Sage Publications Ltd. Fittkau & Maaß Consulting (Ed.). (2017) … Hi there! I am Gyant, your health Chatbot. https://gyant.com/english … Holub, L. (2017). Whitepaper Chatbots. IQ mobile …

Acceptance of Chat bots by Millennial Consumers
MR Soni, V Tyagi – … for Research in Engineering Application & …, 2019 – researchgate.net
… on chatbot users and future scope , other papers were more on chatbots development … used: • In this research the author is investigating the factors regarding Chatbot?s adoption … Factor Analysis, using IBM SPSS Statistics 21 programme, was implemented to calculate the results …

Perceived Innovation Attributes and Acceptance of Chatbots as Determined by Consumer Characteristics
J JUNG, S BYUN, MS KIM – The Journal of Industrial Distribution …, 2019 – koreascience.or.kr
… factor analysis, one-way ANOVA, regression analysis and independent t-test using SPSS 23.0 were … Keywords: Chatbots, Innovation Attributes, Fashion Leadership, Innovation Acceptance … ?? ?? ??? ????? ?? (Chat-Bot) ???? ?? ??? ???? ?? …

Adoption of AI-Chatbots to Enhance Student Learning Experience in Higher Education in India
N Sandu, E Gide – 2019 18th International Conference on …, 2019 – ieeexplore.ieee.org
… they would talk to Chatbots to get help with their educational issues, and whether they would be less likely to use other forms of communication if they were chatting with Chatbot. V. DATA ANALYSIS RESULTS Data was recorded in excel and exported to SPSS for analysis …

Applying Ai Chatbot For Teaching A Foreign Language: An Empirical Research
TT Nghi, TH Phuc, NT Thang – researchgate.net
… 4.2 Evaluation of chatbots for students’ performance As we have mentioned in the Section 3.2 and Section 3.3, the evaluation of chatbot towards students’ performance for each unit in the book is weighed and compared to give the …

A Case Study on Development of Mobile Chatbot for Promoting Creative Ideation
H Jung, CY Park, JJ Lee, SY Pak – ?????????? ???, 2019 – journal.dcs.or.kr
… and O2O’, followed ‘Personal assistant service'(Table 4). We used SPSS to calculate … doi:10.1109/EDUCON.2016.7474628 [12] Pereira, J., “Leveraging chatbots to improve self … doi:10.1145/3012430.3012625 [13] Ranoliya, BR, Raghuwanshi, N., Singh, S., “Chatbot for …

The impact of chatbot technology attributes on customer experience: an example in telecom
ARP Quintino – 2019 – repositorio.ucp.pt
… PEU – Perceive Ease of Use RQ – Research Question SPSS – Statistical Package for the Social Sciences TA – Technology Attributes Page 12. 1 … Figure 2- Avatar example (IKEA) Figure 3- Chatbot example (Mastercard) 2.2.3. Chatbots in the context of app messaging …

The role of perceived social presence in online shopping: The effects of chatbot appearance on perceived social presence, satisfaction and purchase intention
E Schurink – 2019 – essay.utwente.nl
… In the first place, respondents were in random order assigned to one of the six chatbots in Facebook Messenger … The respondents were asked to give their opinion about the chatbot … After the respondents completed the questionnaire, an analysis in SPSS was done to check if …

Human-Chatbot Interaction
J Mercieca – 2019 – researchgate.net
… D-46 D.6 – Raw statistical computation (Microsoft Excel, IBM SPSS) …. D-48 LIST OF FIGURES … their chatbot technology. By understanding how users interact with chatbots and how chatbots could be …

A Model for Adoption of Chatbots in Kenya: a Case Study of Zuku Telegram Bot
A Kahiga – 2019 – 41.204.161.209
… Imran further notes that computer-based natural language processing is a key feature of a chatbot. It is also important to point out that chatbots provide a viable interface between a computer and human user with intelligent features. There are two types of chatbots: chatbots that …

… ‘ Perception of Chatbots in a Mobile Commerce Environment: Creating a Better User Experience by Implementing Anthropomorphic Visual and Linguistic Chatbot …
LM Assink – 2019 – essay.utwente.nl
… questions and word uniqueness. In addition, people interacted with chatbots longer but with shorter messages than they would with another human … ANOVA was performed. Firstly, the seven chatbot appearance items were combined with their means as a new variable in SPSS …

Chatbots’ impact in the relationship between young adult consumers and the Portuguese banking sector
FAL Fialho – 2019 – repositorio.iscte-iul.pt
… A análise das respostas demonstra que a implementação de um chatbot, neste momento, não mudaria o relacionamento entre as duas partes – consumidores e bancos. Os resultados indicam que os chatbots no setor bancário estão desprovidos de personalização …

Designing brand chatbots: The impact of chatbot’s personality on the user’s brand personality perception
S Park – 2019 – aaltodoc.aalto.fi
… Title of thesis Designing Brand Chatbots:The Impact of Chatbot’s Personality on the User’s Brand Personality Perception Department Department of Design … and physical well-being issues with two different chatbots. One chatbot used plain texts while the other used emojis …

Chatbots in Education
I Seeber – 2019 – diglib.uibk.ac.at
… To remember, chat- bots should be able to communicate with and understand people in what they want them to do … ferent types of chatbots … completion bots and personal assistants. Beside the term chatbot, the designation conversational agent is often used in literature when …

TOWARDS A BETTER UNDERSTANDING OF SERVICE QUALITY ATTRIBUTES OF A CHATBOT
H Meerschman, J Verkeyn – lib.ugent.be
… The hybrid chatbot is a combination of the previous two chatbots … which allowed chatbot developers to integrate chatbots into the Messenger platform application, making chatbot development easier and turning them into a real hype thanks to the fact that the messenger …

A Brief Encounter with Vincent: The Effect on Self-Compassion from a Single Interaction with a Chatbot That Gives or Asks for Help
N van As – pure.tue.nl
… (2007) and (4) add to the understanding of how people treat and behave towards chatbots for emotional needs … more than a single interaction with a chatbot that gives care … post) online survey design. 3.1 Data analysis Data analysis was done in STATA IC 14.2 and SPSS 22 …

Chatbot de Suporte para Plataforma de Marketing Multicanal
LASM Ferreira – 2019 – recipp.ipp.pt
… Para este efeito, foram desenvolvidos protótipos de várias frameworks para gestão de chatbots e de … This chatbot should be scalable to be multiplatform (able to communicate with the user … The chat-bot’s internal structure must guarantee the processing and analysis of the user’s …

Identifying & Evaluating SystemComponents for Cognitive Trustin AI-Automated Service Encounters: Trusting a Study-& Vocational Chatbot
J Eklund, F Isaksson – 2019 – diva-portal.org
… Commonly concluded within the literature is that humans are likely to judge chatbot characteristics based on their anthropomorphic properties, subconsciously making comparisons to a human-human-interaction. In order to do so, effective social chatbots are not uncommonly …

A Comparative Study of Self-Diagnosis User Interfaces for Depression: Focusing on Usability of Paper-Based, Text-Based and Voice-Based Conversational Interface
O Mangkang, JY Yun – ?? HCI ?? ????, 2019 – dbpia.co.kr
… Chatbots enable patients to be directly informed and connected beyond the required medical services … test platform is tested for the effects by utilizing One-way ANNOVA on SPSS to verify … Usability Paper-based test Text-based chatbot Voice-based chatbot F p M SD M SD M SD …

Usability Evaluation of Self-Diagnosis User Interfaces for Depression: A Comparative Study among Paper-Based, Text-Based, and Voice-Based Conversational …
O Mangkang, JY Yun – ?? HCI ?? ???, 2019 – dbpia.co.kr
… tested for the differences in their usability factors by utilizing One-way ANOVA on SPSS to verify … Eventhough both voice-based and text-based chatbot are able to follow the natural human … Though the question is the same, many users give voice-based chatbots a higher rating …

Panel T13P04 Session 2
N Aoki – 2019 – ippapublicpolicy.org
… Using ANOVA, the study assessed public trust in chatbots and how it differed based … introduce a chatbot. Since samples across groups (areas and benefits) are not equal, the SPSS used the harmonic mean of the group sizes in the computation (Cohen, 1988) …

BACHELORS THESIS
ME Adam – 2019 – researchgate.net
… SPSS Statistical Package for Social Sciences … Therefore, chatbots need to both, understand emotions and be empathic [FBX+18] … The author tried to address empathy and emotional intelligence when implementing the later chatbot, as they seem to be necessary qualities …

Unpacking the black box: Examining the (de) Gender categorization effect in human-machine communication
Y Mou, K Xu, K Xia – Computers in Human Behavior, 2019 – Elsevier
… SPSS (version 22) was used to examine the research questions … perceive a target’s gender based on the target’s interaction transcripts with (a) a chatbot and (b) a … the correct gender categorization and making a guess based on the targets’ interaction with chatbots and humans …

Artificial Intelligence: A Technological Prototype in Recruitment
R Vedapradha, R Hariharan, R Shivakami – Journal of Service Science …, 2019 – scirp.org
… intelligence based recruitment with performance indicating variables namely reliability, productivity, Automation, Gamification & Training using SPSS … Intelligent screening helps in automating resume screening, recruiter Chatbots for real-time candidate engagement, and …

Personas Design for Conversational Systems in Education
F Ali Amer Jid Almahri, D Bell, M Arzoky – Informatics, 2019 – mdpi.com
… The students created a project while using the Java programming language that enabled collaboration between the individual chatbots that they created: whenever a question could not be handled by the first chatbot, it searched for an answer from other chatbots, and so on [40] …

Personas Design For Conversational Systems In Education
F Amer Jid Almahri, D Bell, M Arzoky – 2019 – bura.brunel.ac.uk
… ELIZA’s syntactic language processing has been dramatically developed. Thus, a large number of chatbot language processes have been created. Chatbots are also referred to as ‘artificial conversational entities’ (ACEs) or ‘conversational systems’ …

Classifying smart personal assistants: an empirical cluster analysis
R Knote, A Janson, M Söllner… – … of the 52nd …, 2019 – scholarspace.manoa.hawaii.edu
… Cluster 2 – Chatbot Assistants: The second cluster contains SPAs which mainly rely on text chat interaction to provide assistance services. This especially comprises chatbots, text-based conversational agents that are able to react to user input based on semantic text analysis …

A review of deep learning based speech synthesis
Y Ning, S He, Z Wu, C Xing, LJ Zhang – Applied Sciences, 2019 – mdpi.com
… which have been utilized to enhance a wide range of application scenarios such as intelligent speech interaction, chatbot or conversational … and highlights the importance of the acoustic modeling from the composition of the statistical parametric speech synthesis (SPSS) system …

Design for fast request fulfillment or natural interaction? Insights from an experiment with a conversational agent
S Diederich, AB Brendel, S Lichtenberg, L Kolbe – 2019 – aisel.aisnet.org
… The participants received a briefing document, in which we explained the context (chatbots in a … addition, we checked for moderating effects of age, agender, and prior chatbot experience yet … summarizes the results of our analyses, which were carried out using SPSS version 25 …

Informational and emotional daily messages to reduce red and processed meat consumption
V Carfora, M Bertolotti, P Catellani – Appetite, 2019 – Elsevier
… The chatbot was programmed to send the messages every morning (7.30 am) … To do so, we carried out a sequential mediation analysis, using a bias-corrected bootstrapped mediation approach (Model 6 of the PROCESS macro for SPSS; Hayes & Preacher, 2013) …

Towards a taxonomy of platforms for conversational agent design
S Diederich, AB Brendel, LM Kolbe – 2019 – aisel.aisnet.org
… until all objects belong to the same group [50]) the CA platforms using SPSS version 25 … Shawar, BE, Atwell, E.: Chatbots: Are they really useful … conversations with artificial intelligence: A comparison between human-human online conversations and human-chatbot conversations …

How to reduce red and processed meat consumption by daily text messages targeting environment or health benefits
V Carfora, P Catellani, D Caso, M Conner – Journal of Environmental …, 2019 – Elsevier
… 2.2. Messaging intervention. As already mentioned, during the two-week intervention (between T1 and T2) in the three intervention conditions participants received every day persuasive messages via private chatbot … All analyses were conducted in SPSS 23 …

Artificial Intelligence in Cloud Marketing
L Donahue, F Hajizadeh – … and Machine Learning for Business for …, 2019 – books.google.com
… were hired to monitor the system and other universities followed suit with similar chatbot systems of … The institution of chatbots is also predicted to cut annual costs for businesses by $8 … IBM has produced an AI solution to improve SEO through a product called SPSS Clementine …

Impacts Of Firm-Specific Factors And Macroeconomic Factors Against Microsoft’S Performance
O Kah Chon – 2019 – mpra.ub.uni-muenchen.de
… (ROA) with internal and external variables which include SPSS output of descriptive analysis, correlation, coefficient, modal summary and ANOVA table … Microsoft’s Tay chatbot to return language offensive to ethnic and religious groups and women …

Towards task-sensitive assistance in public spaces
MA Kilian, M Kattenbeck, M Ferstl… – Aslib Journal of …, 2019 – emerald.com
… By using dialogue trees, we modeled interaction consisting of pre-defined chatbot messages and user answers, which adhere to the … see Figure 2). This design decision helps us to overcome the aforementioned challenge of dialogue coherence in chatbots (see Section 2.2 …

Absolute answerability in the Era of Artificial Intelligence and Machine Learning: A talent management perspective
PK DSouza – 2019 International Conference on Digitization …, 2019 – ieeexplore.ieee.org
… Using SPSS the data is churned and using AI the following model is developed … AI-based chatbots are implemented to improve the current status of the claim process run by multiple … For eg, an AI-powered claims chatbot can review the claim, verify policy details and pass it …

Working Together with Conversational Agents: The Relationship of Perceived Cooperation with Service Performance Evaluations
G Laban, T Araujo – International Workshop on Chatbot Research and …, 2019 – Springer
… The chatbots were created using the Conversational Agent Research Toolkit [1]. The agents were designed … was conducted using Model 4 of PROCESS Macro 3.2.01 to SPSS [23] to … findings presented in this study can serve as a baseline for future chatbot research, highlighting …

Impact of digital strategies on consumer decision journey: special
S Dasgupta, P Grover – Academy of Marketing Studies Journal, 2019 – search.proquest.com
… This has been quantitatively measured by using co- relation test on SPSS that brings out the linkages … (Statista, 2018) With the upcoming dynamic trends like Influencer and micro influencer marketing, Interactive Chatbots, Voice search, Artificial Intelligence, Block chain …

Internet-connected devices ownership, use and interests in bipolar disorder: from desktop to mobile mental health
D Hidalgo-Mazzei, VL Nikolova, S Kitchen… – Digital …, 2019 – Taylor & Francis
… No previous knowledge of novel technology was assumed, and additional information/definitions were provided for potentially unfamiliar concepts such as chatbots, wearables and virtual reality … Data were analysed using SPSS version 25 (SPSS Inc., Chicago, IL). Results …

Applications of Artificial Intelligence in Marketing.
V Devang, S Chintan, T Gunjan… – Annals of the University …, 2019 – search.ebscohost.com
… Chatbot Platform – Marketing & Sales Domain … Organizations are not aware of AI’s potential and are therefore adopting it to test its performance Most of the Indian banks have adopted chatbots, not strategically … Data Analysis The data collected was analyzed using SPSS as a tool …

Relationship between Service Usefulness and Information Awareness toward Citizen Satisfaction of E-Government Services in Kuala Lumpur
AMM Abudaqa, AA Hassim, Z Saidun – ijicc.net
… 378 questionnaires were received but only 275 were useable for data analysis. Data analysis was done using IBM SPSS 24. Details of analysis are presented in the next paragraph … Transforming the communication between citizens and government through AI-guided chatbots …

DEVELOPING HUMAN-LIKE ARTIFICIAL INTELLIGENCE: IDENTIFYING KEY PEDAGOGICAL PERSONALITY TRAITS
MIS Bmk, DP Gagnon, N Zary – lib.uib.kz
… education apps, it is not uncommon that virtual tutors take the form of chatbots which provide … hand coded rules and statistical models built over heuristic parameters [5]. These chatbot responses are … Data from 44-item BFI were first subjected to correlational analysis using SPSS …

Impact of Social Media Advertising on Consumer’s Health.
V Pabalkar, R Chanda, P Tayal… – Indian Journal of Public …, 2019 – search.ebscohost.com
… Chat bots for addressing health issues: Through chat bots, wherein the Artificial Intelligence is used for answering the queries that a customer … Results and Interpretation: Based on the data collected through the Questionnaire, we ran Factor Analysis on the data through SPSS …

Is Somebody There? Anthropomorphic Website Design and Intention to Purchase from Online Stores
S Wölfl, JM Feste, LDK Peters – 2019 – aisel.aisnet.org
… Gefen and Straub 2004; Karimov and Brengman 2011), (2) assistive interfaces (eg avatars, recommendation agents, or chatbots) (Holzwarth et … In order to examine the conditional process model, we conducted a moderated mediation analysis using the SPSS macro PROCESS …

A Finnish?Austrian Cross?Country Analysis
V Halttunen, S Schlögl, R Weidhaas – researchgate.net
… Analysis: ? MS Excel & IBM SPSS ? Descriptive statistics … Interacting with Computers. • Mariacher, N., Schlögl, S., & Monz, A. (2019). Investigating Perceptions of Social Intelligence in Simulated Human?Chatbot Interactions … Perceptions on Authenticity in Chat Bots …

The Effects of Continuous Conversation and Task Complexity on Usability of an AI-Based Conversational Agent in Smart Home Environments
J Guo, D Tao, C Yang – … Conference on Man-Machine-Environment System …, 2019 – Springer
… Statistical analyses were performed with IBM SPSS 24 (Chicago, Illinois, USA … ACM Google Scholar. 2. Toxtli C, Cranshaw J (eds) (2018) Understanding chatbot-mediated task management … DJ, Fo IT (2018) From Eliza to XiaoIce: challenges and opportunities with social chatbots …

Impact of Digitisation on Efficiency of the Working Capital Finance Process & Financial Performance–A Study of Kotak Mahindra Bank Limited
S Shelar, S Kumar – rset.edu.in
… The study concludes that solutions like a Chatbot, an online form, faster approvals, LOS optimization can be … All the statistical computations were performed using SPSS … Chatbots can be utilized for responding to any queries and provide solutions to customers for FAQs while …

A Digital Intervention for Australian Adolescents Above a Healthy Weight (Health Online for Teens): Protocol for an Implementation and User Experience …
CJ Moores, A Maeder, J Miller, I Prichard… – JMIR research …, 2019 – researchprotocols.org
… An outline of each week of the program, including the context for individuals to conceptualize their own SMART goals, is presented in Table 2. In addition to HOT sessions that are accessed through Moodle, a supportive and motivational chatbot (HOT-BOT) is built into the HOT …

Emulating empathetic behavior in online service encounters with sentiment-adaptive responses: insights from an experiment with a conversational agent
S Diederich, M Janssen-Müller, AB Brendel, S Morana – 2019 – aisel.aisnet.org
… with a fictitious mobile phone invoice and asked to contact the customer service chatbot of the … on the frequency of use of digital assistants (eg Siri or Alexa) and chatbots on websites … The analyses were carried out using the statistical computing software R and SPSS version 25 …

Conversational commerce: A quantitative study on preferences towards AI-Fueled c-commerce platforms among digital natives in Sweden and Germany
FJ Kröger, F Johansson – 2019 – diva-portal.org
… QR – Quick Response RQ – Research Question SPSS – Statistical Package for the Social Sciences … could be in the form of a human language such as English, the chatbot being able to … Molina, 2013). Chatbots could either be defined as being able to interact via text- and/or …

Beyond the prophecy success: how place attachment and future time perspective shape rural university students intentions of returning to small islands
F Simões, R Rocha, C Mateus – Journal of Youth Studies, 2019 – Taylor & Francis
ABSTRACTRural areas are struggling with youth mobility to urban centers. We address this challenge by testing the interplay between objective factors underlying mobility, namely socio-economic stat…

The Smart Tourist? in a smart destination context
P Dormischian – 2019 – doria.fi
… 2017) cited by Femenia-Serra (2018) mention for example AR (Augmented Reality), VR (Virtual Reality), NFC (Near-Field Communication), Wi-Fi connectivity, iBeacons, smart tags, mobile apps, smart cards, latest generation websites, social networks and chatbots as examples …

Study of The Digital Transformation Adoption in The Insurance Sector of Nepal
P Niraula, S Kautish – … Research Journal of Science, Technology and …, 2019 – academia.edu
… Use of mobile devices, chat-bots, Big Data, artificial intelligence (AI), the internet of things (IoT), and robots have an great impact on the … In this study, various descriptive and cross table analysis were done, according to the pattern of data available, using SPSS (The Statistical …

The impact of cognitive computing on customer purchase behabiour
CE Sithole – wiredspace.wits.ac.za
… In order to test the hypothesised relationships, IBM SPSS Statistics was used … this. The chatbots mimics an interaction with a human being and provides responses to assist consumers. Fourteen percent of the respondents felt comfortable using the chatbot …

Artificial Intelligence in the Public Sector: A Study of Challenges and Opportunities for Norwegian Municipalities
P Mikalef, SO Fjørtoft, HY Torvatn – Conference on e-Business, e-Services …, 2019 – Springer
… statistics and paired sample t-tests that were run through the software package IBM SPSS … lot of information on municipality websites requires effort to find, the use of chatbots to locate … 8. Park, D.-A.: A study on conversational public administration service of the Chatbot based on …

Smart destinations and tech-savvy millennial tourists: hype versus reality
F Femenia-Serra, JF Perles-Ribes, JA Ivars-Baidal – Tourism Review, 2019 – emerald.com
… Data were obtained through an online survey and analysed through descriptive techniques and exploratory factor analysis using SPSS … mobile technologies, iBeacons and other smart tags, mobile apps, smart cards, latest generation websites and social networks, chatbots, etc …

Using a Virtual Agency to Teach Research
R Sanchez Mayers, R Schwartz, L Curran… – Journal of Teaching …, 2019 – Taylor & Francis
… educators have used a virtual world called “Second Life” to teach social work students interviewing skills using a chatbot, an automated … data in Excel spreadsheet format that can be downloaded and analyzed with any popular statistical software, such as SPSS, Stata, Winks …

Personalised nutrition technologies and innovations: A cross-national survey of registered dietitians
M Abrahams, LJ Frewer, E Bryant… – Public Health …, 2019 – karger.com
… on from the question “Please rate the importance to dietetics of each area below: genomics, functional and integrative nutrition, food engineering, bioinformatics, artificial intelligence and machine learning, chatbots, microbiome testing … SPSS © (IBM) v24 was used to analyse data …

Student Readiness for AI Instruction: Perspectives on AI in University EFL Classrooms
SY Yoon – Multimedia-Assisted Language Learning, 2019 – kmjournal.bada.cc
… the general perspectives on AI, the roles of AI in ELT/L, and the use of AI in ELT/L. The quantitative data collected was analyzed using SPSS, and qualitative … AI chatbots are also being actively investigated for its potentials in providing much needed opportunities for L2 speaking …

“Hello! How May I Helo You?”: How (Corrected) Errors Humanize a Communicator
X Zhao, J Schroeder, S Bluvstein, A Barasch – 2019 – psyarxiv.com
… that the customer service agent was a real person or a nonhuman chatbot?”), results remained … with chatbots and how comfortable they generally feel with technology, as well as basic … Preacher, 2014; SPSS Macro PROCESS, Model 4). We defined the typo manipulation as the …

The effect of mobile tourism app characteristics on perceived value, satisfaction and behavioral intention
SH CHO – The Journal of Industrial Distribution & Business, 2019 – koreascience.or.kr
… Factor analysis, reliability verification, and covariance structure analysis were carried out using SPSS 23.0 and AMOS 23.0 for 321 parts for statistical analysis. Results – First, information, mobility, reliability, and empathy have a significant effect on perceived value …

Domestic research trends and cases of university education and operation in the era of the fourth industrial revolution
KT Kim – Journal of Digital Convergence, 2019 – koreascience.or.kr
… teaching and learning related with learner’s participation and performance, and provide efficient academic affairs management and career guidance using Chatbot or Cloud … 4. Data Analysis and Interpretation Coding and Analysis Using SPSS 24.0 and Result Interpretation …

Machine Learning Approach For Diabetes Prediction
J Thomas, A Joseph, I Johnson… – International Journal of …, 2019 – academia.edu
… chatbots, facial recognition programs, expert systems and robots are among the systems that may use either supervised or unsupervised learning … to predict the diabeticdiseases using real world data sets by collecting material by spread questioner .in this study SPSS and weka …

Selling health and happiness how influencers communicate on Instagram about dieting and exercise: Mixed methods research
K Pilgrim, S Bohnet-Joschko – BMC public health, 2019 – Springer
… Using Microsoft Excel and the Statistical Package for the Social Sciences (SPSS) software, quantitative results in the form of frequencies, partial frequencies and … In addition, it is possible to manipulate the number of likes and comments with the help of automated chat bots (ibid …

Automated Mobile Phone–Based Mental Health Resource for Homeless Youth: Pilot Study Assessing Feasibility and Acceptability
AC Glover, SM Schueller, DA Winiarski… – JMIR mental …, 2019 – mental.jmir.org
… new interventions make use of emerging technologies such as virtual conversational agents or chatbots [27] … Users do not interact with other users directly but through a chatbot … Descriptive analyses were run in SPSS 22 Premium to determine frequencies, means, and standard …

AI for audience prediction and profiling to power innovative TV content recommendation services
L Nixon, K Ciesielski, B Philipp – … of the 1st International Workshop on AI …, 2019 – dl.acm.org
… We used Anomaly Detection in SPSS … This also necessitates content summarization to adapt the trailer duration, which is beyond the scope of this paper; 2. Chatbot 4U2: within a preferred messaging app (eg Telegram or Whatsapp) the user subscribes to a set of pre- selected …

Developing and validating a service robot integration willingness scale
L Lu, R Cai, D Gursoy – International Journal of Hospitality Management, 2019 – Elsevier
… Call). Besides virtual bots (eg, chatbots) that provide services in an online environment, service robots are physically present in various service sectors acting as AI service agents (Choudhury, 2016; Huang and Rust, 2018) …

Internet trolling and everyday sadism: Parallel effects on pain perception and moral judgment
EE Buckels, PD Trapnell, T Andjelovic… – Journal of …, 2019 – Wiley Online Library
… 1 INTRODUCTION. In March 2016, Microsoft released a chatbot named “Tay” into the Twittersphere (Dewey, 2016) … 2.2.3 Follow?up analyses. Follow?up mediation analyses were conducted using PROCESS for SPSS (v. 2.15; Hayes, 2013) …

Evaluation of The Applicability of Industry 4.0 Processes in Businesses and Supply Chain Applications
D Merdin, F Ersöz – 2019 3rd International Symposium on …, 2019 – ieeexplore.ieee.org
… 7]. It is expected that 47% of the consumers will make a positive purchase by using a chatbot in shopping and chatbot’s not act … The data obtained as a result of the questionnaire survey was coded and subjected to various statistical analyses on the IBM SPSS Statistics 20.0 …

Exploring user needs and preferences for mobile apps for sleep disturbance: mixed methods study
M Aji, C Gordon, D Peters, D Bartlett, RA Calvo… – JMIR mental …, 2019 – mental.jmir.org
… Analyses were performed using SPSS version 24. App Reviews … Audio features (meditation, podcasts, and relaxing sounds); Encouragement (signs of progress and rewards); Frequently Asked Questions were preferred to chatbots as the latter requires keyboard input; …

A study of integrative bargaining model with argumentation-based negotiation
J Park, HA Rahman, J Suh, H Hussin – Sustainability, 2019 – mdpi.com
E-commerce is increasingly competitive and there is a constant need for new approaches and technology to facilitate exchange. Emerging techniques include the use of artificial intelligence (AI). One AI tool that has sparked interest in e-commerce is the automated negotiation agent …

Do it yourself!: an analysis of the business opportunity of self-service technologies in the German retail industry
MA Heinemann – 2019 – repositorio.ucp.pt
… H Hypothesis SPSS Statistical Package for the Social Sciences SST Self-Service Technology … The wide range of SST alternatives available to retailers, such as web shops, chat bots and supermarket self-checkouts, can be utilized to improve service and …

Mapping the public debate on ethical concerns: algorithms in mainstream media
BS Barn – Journal of Information, Communication and Ethics in …, 2019 – emerald.com
… Following the screening for duplicates and removal of excluded items, 74 items were cleaned and exported to SPSS (IBM SPSS Statistics for … The use of machine learning based chatbots to support the recruitment process suggests that neutralising discrimination is possible …

Impact of Artificial Intelligence in Enterprises HR Performance in Pakistan: A Comparison Study with Australia
W Huang, A Hayat – Global Journal of Management And …, 2019 – journalofbusiness.org
… Most of the organization has been using artificial intelligence or digital technologies in HR like a chat bot, machine learning, and robot process automation in human resource … The collected data is compiled in Statistical Packages for Social Sciences (SPSS) software …

Skills For The Banking Sector. A Perspective From Romanian Graduate Students
O Folcut, V Folea – CBU International Conference Proceedings, 2019 – ojs.journals.cz
… We also researched banks by sending surveys to the HR departments and by interviewing bank representatives. The data collected was statistically analysed using SPSS and Tableau … 91 intelligence, blockchain, chatbots and advanced analytics …

The influence of service failures on customer emotions amongst banking customers in Gauteng
I Lubbe, C De Meyer-Heydenrych – Journal of Contemporary …, 2019 – journals.co.za
… weekends as well as different times during the day. 6.4 Data analysis Data were prepared and analysed using SPSS version 24. Normality of data distribution was determined through skewness and kurtosis, where all the data fell within the parameters of …

I am, therefore they like: engaging Millennials on Facebook through brand personality
JJVPA Soares – 2019 – repositorio.ucp.pt
… A análise foi realizada por meio de Kruskal-Wallis H Testes e de uma Análise Descritiva, através do SPSS. Os … Super Bock, as well, addressed the digital demands, using Chatbots – software’s that address human’s questions …

Designing a Sustainable Virtual Assistant
CH Low – 2019 – ntnuopen.ntnu.no

Comparison of usability of PC based and smartphone symptom checker
S Rajakumar, R Thephila – 2019 – openrepository.aut.ac.nz
… 43 Figure 5.5 Number of mobile app downloads worldwide in 2017, 2018 and 2022 (in billions) 44 Figure 5.6 Symptomate Application: Body map 44 Figure 5.7 Chatbot Framework 45 List of Tables Table 2.1 Usability Components 19 Table 4.1 Demography on Age Factor 26 …

Vybor metoda prognozirovaniya ob” ema prodazh ma-logo predpriyatiya [Selecting a Sales Forecasting Method for a Small Enterprise]
NN Molchanov, K Pezoldt – Ekonomika i upravlenie, 2019 – pureportal.spbu.ru
… ??? ??????? ?????? ? ?????????- ?? ??????????????? ???????????? ????????- ?????? ??????????? ??????????? (??) SPSS Statistics ?????? 17.0 ? 20.0 … ??? ??????? ??????? ????????????? SPSS Statistics, ???- ??? 17.0 …

Environmental Advocacy Messages: Relationships between the Messages that Constituents Send to Decision Makers and Organizational Engagement
DF Choy – 2019 – drum.lib.umd.edu
… managers — in advocacy, in congressional offices, and everywhere — are hiring developers to build and add chat-bot services to their portfolio of communication tools. Form-based action campaigns on websites still exist, but chatbots reach people in …

Genome of Human-Enabled Big Data Analytics
M Allahbakhsh, S Arbabi, HR Motahari-Nezhad… – … Congress on High …, 2019 – Springer
… Where. Who. What. How. Why. 1. IBM SPSS Modeler. HVO. M-. TNFAE. BI. DP … For instance, on March 23, 2016, Microsoft unveiled a Twitter chatbot, called Tay, as an experiment in conversational understanding. As company described, the more you chat with Tay, the smarter …

Attitudes Towards English Language Learning Apps from Korean and Chinese EFL Students.
J Cheng, HJ Kim – English Teaching, 2019 – kate.bada.cc
… also found that students at all proficiency levels achieved improvement in their speaking ability by using Kakao or voice chatbot apps … fill in the questionnaires by scanning the QR code via their smartphones (see Appendix A). The data was statistically analyzed through SPSS ver …

Are we there yet?’Australian HR professionals and the Fourth Industrial Revolution
A Nankervis, J Connell, R Cameron… – Asia Pacific Journal …, 2019 – Wiley Online Library
… through employee data, HR is able to access an individual employee’s performance ratings and job history, and through the use of chatbots HR will … Survey responses were analysed using SPSS (IBM, New York, NY, USA) and ANOVA software and included regression analysis …

Essentials of business research methods
JF Hair Jr, M Page, N Brunsveld – 2019 – books.google.com
… Two data sets for the restaurant case in SPSS, PSPP, and Excel formats are pro- vided for instructors to use in teaching quantitative … these enhancements have also been featured in the news all too frequently and notably include Microsoft’s Tay tweets racist chatbot fiasco7 and …

The Impact of Mobile Money Services on the Performance of Retail Banking in Ghana
A Ameyaw – 2019 – ugspace.ug.edu.gh
… Data received from the questionnaire was coded and analyzed using SPSS version 20 and statistical tools such as frequency counts were employed … banking services. Artificial Intelligence solutions such as Chatbots often assist customers to perform …

Impact of information and communication technologies on organizational learning
O Manzano, M Peñaranda, H Páez – Journal of Physics …, 2019 – iopscience.iop.org
… Likewise, the information obtained through the instrument was processed using the software IBM SPSS statistics version 25 with authorization code … to share business information in real time and the conversational applications application that works as a chatbots that facilitates …

Hands-On Machine Learning with IBM Watson: Leverage IBM Watson to implement machine learning techniques and algorithms using Python
JD Miller – 2019 – books.google.com
… Algorithms Unsupervised learning Watson Studio, machine learning flows, and KMeans 83 84 85 Getting started 85 Creating an SPSS modeler flow 86 Additional node work 92 Training and testing 97 SPSS flow and K … You will learn how to build chatbots using NLP techniques …

Applying Schema Resonance Model in live chat e-service
X Song, CT Christen – Journal of Service Theory and Practice, 2019 – emerald.com
… Human subjects’ approval was obtained before conducting the pretests and experiment. Data from the experiment were entered and analyzed using IBM SPSS. 5. Results. Analysis revealed that none of the dependent variables were normally distributed, as shown in Table II …

Innovative business models for full cycle operating airlines
I Heiets, S Spivakovskyy… – International Journal of …, 2019 – inderscienceonline.com
… To find out which indicator has the greatest influence towards the UAE’s airlines, two correlation equations were being formed to compare and analyse. This is being formulated using the Statistical Package for Social Science (SPSS) formula and Excel sheet …

Influence Of Artificial Intelligence On Marketing Strategy Among Mobile Telephony Operators In Kenya
IF Githui – 2019 – erepository.uonbi.ac.ke
… The data was scrutinized for completeness, consistency and accuracy. It was then fed into a computer using SPSS for analysis of the data. Descriptive statistics that is frequencies, percentages, mean and standard deviation were applied to analyze data to establish extent …

Virtual Companions and 3D Virtual Worlds: Investigating the Sense of Presence in Distance Education
AL Krassmann, FB Nunes, M Bessa… – … Conference on Human …, 2019 – Springer
… The chatbot knowledge base was previously created, including general social interactions and contents of Financial Management (percentage, simple … Descriptive and inferential statistics techniques were performed with the data obtained using the SPSS version 18 software …

Marketing innovations in Industry 4.0 and their impacts on current enterprises
O Ungerman, J D?dková – Applied Sciences, 2019 – mdpi.com
… Chatbots find out everything a customer wants and prepare specific communication for them [35] … The data were collected using the IBM SPSS Data Collection software; IBM SPSS Advanced Statistics was used for the statistical assessment …

Rise of Social Media Marketing: A Perspective on Health Insurance
LS Shrestha, A Alsadoon, PWC Prasad… – 2019 5th …, 2019 – ieeexplore.ieee.org
… information. A Facebook chatbot is one such example where all credible responses are kept to serve future users efficiently … background. Other results collected from the Google Form need to be measured in SPSS software …

A classification of live chat service users in the banking industry
L Rajaobelina, I Brun, L Ricard – International Journal of Bank …, 2019 – emerald.com
… From another standpoint, live chat services also differ from the “chatbot” which is a machine conversation system designed to interact with human … We perform a two-step analysis using SPSS 24.0, instead of a K-means or hierarchical analysis, given successful application in …

More than meets the ear: the effect of non-linguistic signaling on trust in tele-and voice marketing
P Dengler – 2019 – essay.utwente.nl
… Novel findings on non-linguistic signaling can also be useful to human-computer interaction. Lately, research on the design and modulation of voice has gained lots of traction due to the popularity of Voice UX and chatbots. These channels primarily work with the intent to …

Admissions test scores and high school grade point average predictive power on students’ grade point average during first year university: A research with …
DH Thu – 2019 – ritsumei.repo.nii.ac.jp
… The research also made use of different analysis methods such as Excel Correlation, Excel Regression, and IBM SPSS Analysis … Universities such as Arizona State University, California State University utilize artificial intelligence to act as chatbots which help answers students’ …

Intonation in Robot Speech
PCE Velner, PPG Boersma, MMA de Graaf – 2019 – fon.hum.uva.nl
… This affects the way they interact with the robot. For example, with chatbots, people tend to use simpler language [24] … This has been shown more recently, when chatbots were made more complex and animated, and people found them eerie and uncomfortable to talk with [10] …

The impact of self-service technologies on perceptions of customer service quality in a Business School in South Africa
LT Dube – 2019 – wiredspace.wits.ac.za
… The study recommends that transition not be drastic, that focus be on user-friendliness of the portals, that there be increased use of interactive technologies such as chatbots to increase responsiveness as well as a provision of people to engage with when there is need for …

Deep Reinforcement Learning: Frontiers of Artificial Intelligence
M Sewak – 2019 – books.google.com
… He had also been the advanced analytics architect for IBM’s SPSS suite in India … from a marketing perspective of different organizations may mean a lot of things encompassing systems ranging from conventional analytics, to more contemporary deep learning and chatbots …

Emirati Millennials: A Catalyst for Innovation in the Tourism Industry
SY Warda – Transnational Marketing Journal (TMJ), 2019 – ceeol.com
… By 2020, 68% of airlines and 42% of airports plan to adopt AI-driven Chatbot services (Airline and airport CIOs embrace artificial intelligence, 2017). Chatbots improved Page 7. Warda 137 … All collected data were coded and statistically analyzed using SPSS software …

Deep Reinforcement Learning
M Sewak – 2019 – Springer
… He had also been the advanced analytics architect for IBM’s SPSS suite in India … from a marketing perspective of different organizations may mean a lot of things encompassing systems ranging from conventional analytics, to more contemporary deep learning and chatbots …

ST. JOSEPH’S DEGREE & PG COLLEGE
H ABIDS – 2019 – josephspgcollege.ac.in
… 1. Moving from one time to real-time feedback from candidates, employees and other relevant groups 2. Moving from people analytics to workforce analytics ie entry of Robots and chatbots in the workforce 3. More transparency using General Data Protection Regulation (GDPR …

Studying the User Experience in Online Banking Services: An Eye-Tracking Application
?B Monica, C Iuliana, ? Mihai – Studies in Business and …, 2019 – content.sciendo.com
… applying the questionnaire and using the eye tracker were encoded and processed by creating a database in the IBM SPSS statistical analysis … to the bank and the component sub-sections (4 respondents): oa personal need credit (6 respondents) o Livia chatbot (2 respondents …

ESD for Public Administration: An Essential challenge for inventing the future of our society
VD P?v?loaia, MR Georgescu, D Popescul, LD Radu – Sustainability, 2019 – mdpi.com
… jobs. For instance, for communication-based jobs (such as the majority of public sector jobs), the scenarios presented in References [20,21] mention the potential replacement of human individuals by chatbots/social bots. Risk …

Health Informatics Study of Smart Human-Computer Interaction Devices for Elderly Patients
X Sun, W Jin – Journal of Medical Imaging and Health …, 2019 – ingentaconnect.com
… The ChatBot providing conversations (such as Google Home, Amazon’s Echo, Elli Q) is a new trend of companion robot [10–12] … After the experiment, the data obtained was imported to SPSS 22 software to make a statistical analysis to find the test results. 2.4 …

Antecedents and outcomes of flow experience of MOOC users
S Mulik, M Srivastava, N Yajnik, V Taras – Journal of International …, 2019 – emerald.com
… To do so, latent variable scores produced by SmartPLS were used as input for collinearity assessment in IBM SPSS … Similarly, use of personalization techniques such as adaptive quizzing, flexible navigation of content and chat bots for quick clarification of doubts of learners can …

US Knowledge Worker Augmentation versus Replacement with AI Software: Impact on Organizational Returns, Innovation, and Resistance
CM Boggan – 2019 – search.proquest.com
… 2010). An example of a US knowledge worker being replaced by AI software is a customer service agent being replaced by an automated application called a chatbot that responds to customer inquiries. Software test engineers being replaced by rules …

Improved User Experience with Realistic Virtual Environments and Environmental States
J Sepponen – 2019 – jultika.oulu.fi
… Pokémon gym Players in Pokémon Go can conquer places that have bigger significance in real world than Pokestops. These objects are for example hospitals, arenas and theaters. SPSS Statistical analysis tool for quantitative data by IBM [57]. Page 7. Page 8. Page 9 …

Building e-loyalty for e-retailers: role of justice perception and consumer forgiveness
FÖB Latif, A Uslu – Middle East Journal of Management, 2019 – inderscienceonline.com
… Before testing our hypotheses, we used exploratory factor analysis (SPSS 22.0) to assess the fit of … cope with employee costs, e-commerce firms may at least put into effect chatbots that are … cope with employee costs, e-commerce firms may at least put into effect chat bots that are …

Offer Strategy Model of Integrative for Automated Negotiation Agent: MESOArgN
HA Rahman – 2019 – s-space.snu.ac.kr
… 51 Figure 15. Negotiation page ….. 52 Figure 16. Negotiation page and chatbot….. 52 Figure 17. Chatbot ….. 53 Figure 18 …

A Protocol-Driven, Bedside Digital Conversational Agent to Support Nurse Teams and Mitigate Risks of Hospitalization in Older Adults: Case Control Pre-Post …
N Bott, S Wexler, L Drury, C Pollak, V Wang… – Journal of Medical …, 2019 – jmir.org
… Quarterly fall rates for intervention and control units were examined descriptively in relationship to baseline data and to the national average. The analyses for this study were done using the SPSS version 25 (SPSS Inc). Results. Descriptive Analysis …

Lithuanian football a league teams communication aspects on social network facebook: evaluation of followers attitude
E Pakstys – ???????????? ?????? ??????????? ????????? …, 2019 – irbis-nbuv.gov.ua
… The dark side of this function is bullying, threats and uncontrollable communication. Also, this feature enabled Chatbot to appear … The 354 followers participated in the survey. Data analysis was done using SPSS 25.0 version …

Machine learning with R: expert techniques for predictive modeling
B Lantz – 2019 – books.google.com
… with the tidyverse packages 376 Generalizing tabular data structures with tibble 377 Speeding and simplifying data preparation with dplyr 378 Reading and writing to external data files 379 Importing tidy tables with readr 380 Importing Microsoft Excel, SAS, SPSS, and Stata …

A study on adoption of social media by Food Ordering & Delivering companies for successful development of Relationship Marketing
G Mehta, T Iyer, J Yadav – ijrar.com
… using excel. Also IBM SPSS Statistics 21 software was used for correlation, t-test and factor analysis DATA … aspect also. Customer care lines should not be difficult to reach and they should have chatbots to help manage time. More …

From words to pixels: text and image mining methods for service research
FV Ordenes, S Zhang – Journal of Service Management, 2019 – emerald.com
… As such, according to a Gartner (2018) report, business analytics tools that can deal with text and image data, such as natural language processing, computer vision, machine learning, deep neuronal nets and chatbots are of critical interest to firms …

Basics, Market, Logic Programming
H Angermann – 2019 – heiko-angermann.com
… Joseph Weienbaum (computer scientist and computer critic) develops the chatbot Eliza … 1958 John McCarthy invents the programming language LISP. 1966 Computer scientist Joesph Weizenbaum develops ELIZA, the first chatbot …

Young people’s attitudes and motivations toward social media and mobile Apps for weight control: mixed methods study
CK Nikolaou, Z Tay, J Leu, SA Rebello… – JMIR mHealth and …, 2019 – mhealth.jmir.org
… the focus groups. FG: focus group. View this figure Statistical Analysis. Descriptive statistics used SPSS 24 (IBM). Differences between groups were tested with the MedCalc statistical software (MedCalc). Weight, height, and …

Nothing to hide, nothing to fear: the moderating effect of fear on AI empowered technology intention of use
AMV Rilho – 2019 – repositorio.iscte-iul.pt
… devices is related to various language processing problems, such as natural language translation, sentence completion, voice assistants and interactive chatbots. Furthermore, many tasks deal with time series processing, eg, human activity …

From diversity of interorganizational relationships to radical innovation in tourism destination: The role of knowledge exploration
Á Martínez-Pérez, D Elche… – Journal of destination …, 2019 – Elsevier
… In particular, firms located in World Heritage Cities must develop radical innovations to be globally competitive, such as implementing chatbots in interactions with customers or potential visitors; the application of artificial intelligence such as machine learning in order to …

First encounter with robot Alpha: How individual differences interact with vocal and kinetic cues in users’ social responses
K Xu – new media & society, 2019 – journals.sagepub.com
The Computers are Social Actors (CASA) paradigm was proposed more than two decades ago to understand humans’ interaction with computer technologies. Today, as emerging technologies like social robo…

The Effect of Logistics Services, Corporate Image, Product Reliability & Customer Services on Customer Satisfaction and Repurchase Intention in e-Commerce
SH Choi – Journal of Digital Convergence, 2019 – koreascience.or.kr
… (2017). E-commerce, this year opens 70 trillion won … New technologies such as AI, VR, chatbot, biometrics spread, Taylor Report, Electronic Newspaper, 2017.04.05. [2] CY Yang & HS Cho … (2001). Statistical analysis using SPSS WIN, Trading management company, 2001 …

Factors Affecting Health Care Engagement of Patients With End-Stage Heart Failure: An Exploratory Survey Study
LC Lohmueller, A Naik, L Breitfeller… – MDM policy & …, 2019 – journals.sagepub.com
Background. The decision to receive a permanent left ventricular assist device (LVAD) to treat end-stage heart failure (HF) involves understanding and weighing the risks and benefits of a highly in…

Supporting interest in a study domain: A longitudinal test of the interplay between interest, utility-value, and competence beliefs
LK Fryer, M Ainley – Learning and Instruction, 2019 – Elsevier
… For all analyses these T2 scales were linearly transformed (SPSS., 2010) to a seven-point scale allowing easy comparison between of means for all measures (see Table 1). The self-concept and self-efficacy scales were completed online prior to students completing online …

Perceived website interactivity, perceived usefulness and online hotel booking intention: A structural model
D Abdullah, SBM Kamal, A Azmi, J Lahap… – Malays. J. Consum …, 2019 – academia.edu
… The more popular website features like online review section, chatbot, and high-resolution images need to be made available to enhance the website usefulness and consequently stimulate … SPSS and SAS procedures for estimating indirect effects in simple mediation models …

Factors positively affecting purchase intention of product (s) or service (s) of Facebook users at Lumpini park in Bangkok
S Jamjongdumrongkit – 2019 – dspace.bu.ac.th
Page 1. FACTORS POSITIVELY AFFECTING PURCHASE INTENTION OF PRODUCT(S) OR SERVICE(S) OF FACEBOOK USERS AT LUMPINI PARK IN BANGKOK Page 2. FACTORS POSITIVELY AFFECTING PURCHASE INTENTION OF …

Implications of AI-based Grammar Checker in EFL Learning and Testing: Korean High School Students’ Writing
J Park – English Language Assessment, 2019 – researchgate.net
… to the way people interact with each other. In recent times, with the use of NLP, a chatbot, such as dialogflow, emerged and the installed program understood the user’s command or question and gave answers accordingly (Alexakis, Panagiotakis …

Technology-enhanced learning in audiovisual education: The case of radio journalism course design
M Matsiola, P Spiliopoulos, R Kotsakis, C Nicolaou… – Education …, 2019 – mdpi.com
… In the contemporary era of Web 2.0 and beyond, in which the advent of chatbots in the news media has created a new journalistic … After collecting the data, it was coded and inserted in IBM SPSS Statistics Version 25, which was the software selected for the statistical analysis …

Artificial Intelligence System for Processing Big Data to Determine the Value of Innovative Products in a Digital Economy
N Lomakin, S Sazonov, A Polianskaia… – … Scientific Conference on …, 2019 – Springer
… Some of them are frameworks (Hadoop, Spark, and Storm), databases (Hive, Impala, Presto, and Drill), analytical platforms (RapidMiner, IBM SPSS Modeler, KNIME, Qlik Analytics … The giants such as MDC, Huge, Group M, and Team One are increasing the chat bots production …

Effectiveness of Social Commerce In Influencing Repurchase Intention: A Systematic Literature Review
A Wirapraja, AP Subriadi – 2019 International Conference on …, 2019 – ieeexplore.ieee.org
… Factor Analysis [25], [15], [26], [9], [27], [28], [29] 4 Regression Analysis [13], [30] 5 Exploratory Factor Analysis [15], [31], [27] 6 Multivariate Analysis of Variance [32], [17] 7 Two Way Anova [32] 8 SEM – SPSS [4], [26 … [36] M. Chung, E. Ko, H. Joung, and S. Jin, “Chatbot e-service …

The development of Messenger bots for teaching and learning and accounting students’ experience of the use thereof
A Schmulian, SA Coetzee – British Journal of Educational …, 2019 – Wiley Online Library
Abstract This study reports on the development of two Messenger bots, designed to facilitate the learning of introductory and intermediate accounting. The Messenger bots were developed using a visu…

Technostress in Accounting Professionals: A Quantitative Examination of the Differences Between Managers and Non-Managers
S Boyer-Davis – Journal of Accounting and Finance, 2019 – researchgate.net
… Statistical Analysis SPSS version 25 was used to conduct the statistical analysis … Manual accounting wor , such as data entry, reporting, and tax return preparation is being automated by artificial intelligence, digital chatbots, and bloc chain processing (Frey & Osborne, 2017) …

Impacts of a flipped classroom with a smart learning diagnosis system on students’ learning performance, perception, and problem solving ability in a software …
YT Lin – Computers in Human Behavior, 2019 – Elsevier
… The IBM SPSS was applied to analyze the performance of the students in the experiment, including the results of the prior knowledge test, learning achievement test, learning motivation questionnaire, learning attitude questionnaire, problem solving ability questionnaire, and …

Media@ LSE Working Paper Series
S Selim – 2019 – lse.ac.uk
… For example, just as the user of SPSS must have a thorough understanding of statistical theories as opposed to an understanding of Java programming language, social researchers using network visualization tool Gephi need not, they argue, understand the codes with which …

Integrating CALL to Develop Metacognitive and English Proficiency Skills in EAP Classrooms
I Bangun, P Mannion, Z Li, K Cheng – academia.edu
… Web/CMC 2.0 consists of either ACMC 2.0 (eg, blogs, podcasts, vodcasts, Twitter, Flickr, YouTube, social networking sites) or SCMC 2.0 (eg, Intelligent CALL, chatbots, virtual worlds … Results procured via SPSS quantitative analysis on descriptive statistics for strategies subscales …

The adoption of artificial intelligence by South African banking firms: a Technology, Organisation and Environment (TOE) framework
C Mariemuthu – wiredspace.wits.ac.za
… 22 Figure 2.6: Chatbot architecture … These applications of AI can benefit banks in several ways to enhance banking products, improve transaction security and real-time fraud detection, and introduce chatbots for augmented customer service (Gartner, 2017) …

Acceptability of robotic-assisted exercise coaching among diverse youth: Pilot study
AK Barwise, CA Patten, MJ Bock… – JMIR pediatrics and …, 2019 – pediatrics.jmir.org
Background: Almost 80% of adolescents do not achieve 60 minutes or more of physical activity each day as recommended by current US national guidelines. There is a need to develop and promote interventions that increase physical activity among adolescents. With increased …

Video Chat as Sales Channel for Telecommunication Service: a quantitative analysis of success factors using the example of a German telecommunication service …
L Schumacher – 2019 – essay.utwente.nl
… human representative or chatbot in order to get personalized recommendations and support on products … Page 17. 17 Analyses After conducting the survey and collecting the data through Medallia, the excel output file has been merged into SPSS 23.0 …

5 Interview| Georgios F. Giannakopoulos, MD, PhD, FEBTS
UMC Amsterdam – amsj.nl
… The study included 65 patients, whose pathohistolog- ical samples were compared to cytology. The data were analyzed using descriptive statistics methods in Excel 2016 and Statistical Package for the Social Sciences 26 (SPSS 26) for Windows …

OTOMIND: SIMPLICITY OF THOUGHTS
V Kasinathan, MFCA Rani, M Hoopman… – … CARNIVAL ON E …, 2019 – researchgate.net
… There are various learning features implemented such as chatbot, flip cards, World Map quizzes, mini games, etc … Examples of these conceptual activities are map quiz, chatbot learning, sharing forum, and students’ leader board …

Attributes of Tourism Graduates: Comparison Between Employers’ Evaluation and Graduates’ Perceptions
N Wakelin-Theron, WI Ukpere… – Tourism Review …, 2019 – ingentaconnect.com
Page 1. IP: 5.10.31.211 On: Thu, 24 Oct 2019 17:44:04 Delivered by Ingenta Article(s) and/or figure(s) cannot be used for resale. Please use proper citation format when citing this article including the DOI, publisher reference, volume number and page location …

Eye Tracking as a Method of Neuromarketing for Attention Research—An Empirical Analysis Using the Online Appointment Booking Platform from Mercedes-Benz
V Etzold, A Braun, T Wanner – Intelligent Decision Technologies 2019, 2019 – Springer
… T-tests and statistical calculations were carried out in IBM SPSS. The following hypotheses, as mentioned before, were examined based on the test results: Processing Time … Creation of a landing page. Personalization (Chatbot). Mobile Optimization …

Algorithmic Marketing as a replacement for traditional Marketing Research
A Degterev – 2019 – theseus.fi
… servers and storage architecture (configured appliance-like platform) • analytical software (SAP, SPSS, RStudio, Python, MS Excel) Given that the demands for storage, velocity and speed are ever-growing, those solutions …

Millennials’ Acceptance of Voice Activated Shopping
KN Sorensen – 2019 – digitalcommons.unl.edu
… disseminated via Amazon Mechanical Turk. A total of 204 surveys were collected and coded for analysis through SPSS. A regression analysis was conducted to investigate the relationships between the TAM variables. Surprisingly, gender was found to influence …

Influence of service-entry waiting on customer’s first impression and satisfaction
Y Zhang, BJ Shao – Journal of Service Theory and Practice, 2019 – emerald.com
… thus, H3c was supported. The moderating role of PIWT on FI?CS path. Hierarchical regression analysis was conducted to verify the moderating role of PIWT on FI ? CS path through SPSS 22.0 software. As shown in Table …

Proceedings of the 11th International Workshop” Data analysis methods for software systems”
J Bernatavi?ien? – Vilnius University Proceedings, 2019 – zurnalai.vu.lt
Page 1. 11th International Workshop on DATA ANALYSIS METHODS FOR SOFTWARE SYSTEMS Druskininkai, Lithuania, Hotel “Europa Royale” http://www.mii.lt/DAMSS LITHUANIAN COMPUTER SOCIETY VILNIUS UNIVERSITY …

Egoistic and altruistic motivation: How to induce users’ willingness to help for imperfect AI
Y Lee, M Ha, S Kwon, Y Shim, J Kim – Computers in Human Behavior, 2019 – Elsevier
… generally allows human intervention to be utilized as training data. For example, human workers can up- or down-vote to decide whether a chatbot’s answer is appropriate or not. When this human labeled data is used for training …

Social Support and Common Dyadic Coping in Couples’ Dyadic Management of Type II Diabetes: Protocol for an Ambulatory Assessment Application
J Lüscher, T Kowatsch, G Boateng… – JMIR research …, 2019 – researchprotocols.org
… 93]; that is, it provides tools to collect data and intervene on the one hand (eg integration of Web-based surveys or the provision of health literacy video clips) and, on the other hand, to interact with subjects through a digital coach, also known as chatbot or conversational agent …

Branding an Employer through the Career Website-Case Company Dassault Systemes
LL Landgraf – 2019 – theseus.fi
… AI……………Artificial Intelligence CB……………Chatbot FAQ……………Frequently Asked Questions …

Model for Value Generation in Companies and Cognitive Networks
A Wodecki – Artificial Intelligence in Value Creation, 2019 – Springer
… Poll” (nd)—used by data analysts is CRISP-DM—Cross-Industry Standard Process for Data Mining developed in 1997 by SPSS, Teradata, Daimler AG, NCR Corporation and OHRA cross-industry … (d) Systems for designing and programming intelligent agents (eg chat-bots) …

Drivers and barriers to the adoption of artificial intelligence in Austrian companies
AK Straub – 2019 – othes.univie.ac.at
… intelligence” (Mey, 2018). Indeed, several projects including self-driving buses, intelligent chat- bots and smart cities are being tested by the city administration, yet, it is still far from being the most important city of Artificial Intelligence …

Facilitating and encouraging internal knowledge sharing-Case: Mansystems
VT Nguyen – 2019 – theseus.fi
… accompanied by exploratory research work. Moreover, data for this study was collected using the methods “text analysis”, “data analysis” with SPSS and “interviews” to compile data from paper, digital and survey sources to answer research questions …

Immersive virtual reality as an effective tool for second language vocabulary learning
J Legault, J Zhao, YA Chi, W Chen, A Klippel, P Li – Languages, 2019 – mdpi.com
Learning a second language (L2) presents a significant challenge to many people in adulthood. Platforms for effective L2 instruction have been developed in both academia and the industry. While real-life (RL) immersion is often lauded as a particularly effective L2 learning platform …

Exploratory study on the adoption of Financial Technology among Digital Natives and Digital Immigrants in Ireland
L Traynor – 2019 – trap.ncirl.ie
… contact with Fintech employees. All service encounters are online, some Fintech’s use chatbots instead of real call centre staff. Non-Fintech users could be concerned about the legitimacy of the FinTech company and the products they sell. Fintech’s need to build up trust …

The perception of university students on the diffusion of fake news on social media: a case of the University of KwaZulu-Natal (UKZN).
N Bahige – 2019 – ukzn-dspace.ukzn.ac.za
… The analysis was carried out using the Statistical Package for the Social Sciences (SPSS). The results showed that the students indicated … Data analysis The collected data was analyzed using SPSS. The reliability was tested using the Cronbach Alpha statistic …

Engaging consumers in multichannel online retail environment
S Singh, S Srivastava – Journal of Modelling in Management, 2019 – emerald.com
… In this study, IBM Statistical Package for Social Sciences (SPSS 21.0) was used for factor analysis and Amos 21.0 was used for SEM. Maximum likelihood estimation method was used to assess both measurement and structural model (Moon and Kim, 2001) …

A Web Course Based on SAT Counseling Method Reduces Anxiety by Continuous Use
T Kamita, T Ito, A Matsumoto, T Munakata… – International Journal of …, 2019 – infsoc.org
… In addition, the difference of stress before using each course was tested by Friedman Test at 5% significance level and post hoc analysis by Wilcoxon ‘s signed rank test with a Bonferroni adjustment applied at 5% significance level. IBM SPSS Statics Ver …

Assessment of users’ acceptability of a mobile-based embodied conversational agent for the prevention and detection of suicidal behaviour
J Martínez-Miranda, A Martínez, R Ramos… – Journal of medical …, 2019 – Springer
… The emulation of interpersonal communication between a computer and the user includes the use of disembodied (ie chatbots) or embodied … responses from the 12 participants that concluded the pilot were collected and analysed using the IBM SPSS statistics software ver. 24 …

From the desk of Editor-Sustainable development in Banking
SO Junare – researchgate.net
Page 1. NICM Bulletin – ISSN No. 2249-2275 1 Jan-March 2018 The last decade has seen many positive developments in the Indian banking sector. The policy makers, have made several notable efforts to improve regulation in the sector …

Factors influencing effective relationship marketing by smartphone brands through social media amongst Generation Y students
JH Van Schalkwyk – 2019 – repository.nwu.ac.za
Page 1. Factors influencing effective relationship marketing by smartphone brands through social media amongst Generation Y students JH Van Schalkwyk orcid.org/0000-0001-8887- 9715 Thesis accepted in fulfilment of the requirements for the degree …

Developing enhanced conversational agents for social virtual worlds
D Griol, A Sanchis, JM Molina, Z Callejas – Neurocomputing, 2019 – Elsevier
… They are able to understand the user and decide what to respond, but, unlike chatbots and other messaging alternatives that have gained popularity and are the de-facto standard in virtual worlds, they must also conduct a multi-turn conversation beyond simple voice commands …

Briefing as a Problem Formulation Activity: A Thesis on the Potential for Innovation through Problem Formulation
C Fleur – cindyfleur.com
Page 1. INNOVATION THROUGH PROBLEM FORMULATION 1 Briefing as a Problem Formulation Activity: A Thesis on the Potential for Innovation through Problem Formulation By Cindy Fleur (Student nr 2018471) A Thesis Presented in Partial Fulfillment …

Examining the Relative Impact of Professional Profile Images and Facial Expressions in Small Business-to-Business Marketing Online
S Pawar, A Fagerstrøm, IAZ Dimude… – Interacting with …, 2019 – academic.oup.com
AbstractThis article responds to a call for research on the context-specific effects of human images in different online contexts. This study investigates how i.

ASSESSMENT OF RISK IN LOGISTIC AND SUPPLY CHAIN MANAGEMENT WITH REFERENCE TO MILITARY AFFAIRS
MS Shoba, VP Nedunchezhiyan – mopvc.edu.in
… Convenient sampling method is employed. Statistical analyses were performed by using Percentage method, Weighted Mean, Standard Deviation and Z score test analysis. SPSS version 17 was used to analyses the data. IV …

How to derive causal insights for digital commerce in China? A research commentary on computational social science methods
DCW Phang, K Wang, Q Wang, RJ Kauffman… – … Commerce Research and …, 2019 – Elsevier
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DIGITAL TRANsFORMATION OF HR: A MUsT OR JUsT COsT
E ERTEMS?R, Y BAL – Business & Management Practices, 2019 – books.google.com
… The use of artificial intelligence is increasing in many HR processes such as recruitment, performance appraisal, estimation of intention to quit, chat bot applications, orientation, interactive games and simulations … By using chat bots, the costs of hiring can be lowered significantly …

Enhanced Customer Interactions through Customer-Centric Technology within a Call Centre
D Oodith – Journal of Economics and Behavioral Studies, 2019 – ojs.amhinternational.com
… component analysis was used to extract initial factors and an iterated principal factor analysis was performed using SPSS with an … critical business tool for contact centres, the omni-channel approach includes, amongst others, emails, phone calls, texts, chatbots and customer …

WORK VALUES OF GEN Z: Bridging the Gap to the Next Generation
H Agarwal, MPS Vaghela – researchgate.net
… Finally, statistical analysis techniques used to analyze and interpret the data. Statistical package for the social sciences (SPSS) have been used to analyze collected data. The data was collected through a structured questionnaire sent through Google docs. A …

Can AI Solve the Diversity Problem in the Tech Industry: Mitigating Noise and Bias in Employment Decision-Making
KA Houser – Stan. Tech. L. Rev., 2019 – HeinOnline
Page 1. Can AI Solve the Diversity Problem in the Tech Industry? Mitigating Noise and Bias in Employment Decision-Making Kimberly A. Houser* 22 STAN. TECH. L. REV. 290 (2019) ABSTRACT After thefirst diversity report …

COLLEGE OF BIOLOGICAL AND PHYSICAL SCIENCES
MF MUTISYA – 2019 – erepository.uonbi.ac.ke
… VR and AR are traditionally used more for gaming and film experiences. Intelligent Assistants – Chatbots Most organizations may attempt to build prototype chatbots for particular subjects, such as safety of information or data protection, compliance, etc …

Stay back, clever thing! Linking situational control and human uniqueness concerns to the aversion against autonomous technology
JP Stein, B Liebold, P Ohler – Computers in Human Behavior, 2019 – Elsevier
JavaScript is disabled on your browser. Please enable JavaScript to use all the features on this page. Skip to main content Skip to article …

Explicating communicative organization-stakeholder relationships in the digital age: A systematic review and research agenda
I Lock – Public Relations Review, 2019 – Elsevier
JavaScript is disabled on your browser. Please enable JavaScript to use all the features on this page. Skip to main content Skip to article …

Captions and Subtitles: Effects of Different Modes of Text Aids on EFL Learners’ Vocabulary Development and Reading Comprehension
NY Kim – ???????, 2019 – dbpia.co.kr
… analysis. Before and after the treatment, all participants in the current study engaged in vocabulary and reading pre- and post-tests. Collected data were computed and analyzed with IBM SPSS Statistics 21. Descriptive statistics …

ATOMICFRENZY AR–FUN WITH CHEMICAL ELEMENTS USING AUGMENTED REALITY
N Nordin, NF Jaafar – … CARNIVAL ON E-LEARNING (IUCEL) 2019, 2019 – researchgate.net
… There are various learning features implemented such as chatbot, flip cards, World Map quizzes, mini games, etc … Examples of these conceptual activities are map quiz, chatbot learning, sharing forum, and students’ leader board …

How can Artificial Intelligence use big data to form a better customer experience?
M Görgens – 2019 – essay.utwente.nl
… Survey also contain a lower number of errors, due to a standardization. Statistical software (SPSS) is used for an analysis of the data for validity, reliability and statistical significance … 4. ANALYSIS The analysis for the conducted survey will be done with the use of SPSS 23 …

An exploratory study of digital technology applications used in restaurants and cafes in Ankara
MH Am?r? – 2019 – earsiv.cankaya.edu.tr
… types of technologies prepared and distributed among randomly selected people in restaurants and cafes in Ankara. 261 valid data collected and analyzed with the SPSS program. Page 22. 5 CHAPTER TWO LITERATURE REVIEW …

Understanding female consumers’ intention to shop online
P Raman – Asia Pacific Journal of Marketing and Logistics, 2019 – emerald.com
The purpose of this paper is to develop a model to examine the female consumer’s intention to shop online. The rising number of female online shoppers has compelled the analysts and online vendors to believe that understanding the attitude and behaviour of the female consumers …

Supply Chain Analytics: Managing Complexity in the Supply Chain of a Vehicle Production Plant
G Grill-Kiefer, S Schröcker, H Krasser… – Business …, 2019 – bizepaper.fh-joanneum.at
… The statistics software SPSS 22 was used to compute the factor analysis and descriptive statistics, correlations and reliability validation … The union of new digital technologies like chatbots and artificial intelligence, as Luckin et al …

Do Smart Speakers Respond to Their Errors Properly? A Study on Human-Computer Dialogue Strategy
X Ge, D Li, D Guan, S Xu, Y Sun, M Zhou – International Conference on …, 2019 – Springer
… scale). 3.5 Data Analysis. We used the SPSS 23.0 to analyze the data. First, repeated measures ANOVA was used to check the manipulation result of difficulty. The, we conducted descriptive analysis of all dependent variables …

Artificial Intelligence in Norwegian organizations: An exploratory study of challenges in AI adoption
M Sjøberg – 2019 – uia.brage.unit.no
… 2018), who are well known in the field of artificial intelligence define AI as a type of technology used to automate processes, provide cognitive insight and decision support through data analysis and cognitive engagement through for example machine- learning chatbots …

Effects of Technological Development on Wage Inequality and Underemployment in the Service Sector
MR Borstad – 2019 – search.proquest.com
Page 1. Effects of Technological Development on Wage Inequality and Underemployment in the Service Sector A Thesis Presented to The Faculty of the Department of Sociology California State University, Los Angeles In Partial Fulfillment of the Requirements for the Degree …

Success Factors Impacting Artificial Intelligence Adoption—Perspective From the Telecom Industry in China
H Chen – 2019 – digitalcommons.odu.edu
… 11 2.1.2.5 AI APPLICATIONS IN INDUSTRY …..12 2.2 TELECOM INDUSTRY AND AI……………15 2.2.1 CUSTOMER SERVICE CHATBOTS……………18 2.2.2 SPEECH AND …

Data Driven Computational Intelligence for Scientific Programming
A Rubio-Largo – downloads.hindawi.com
… ese data may be structured, semistructured, and/ or unstructured, extracted from sources as different as Natural Language Processing [2] (chatbots, comments, and social media), multimedia content (videos, images, and audio), geographic information systems (GIS), or sensors …

The Utilization of the Persuasive System Design in the Mobile Apps That Manage Depressive
M Almagati – 2019 – search.proquest.com
Page 1. i The Utilization of The Persuasive System Design in The Mobile Apps that Manage Depressive Symptoms By MAISSA ALMAGATI THESIS Submitted in partial satisfaction of the requirements for the degree of MASTER OF SCIENCE in Health Informatics in the …

Factors affecting consumers’ loyalty towards halal cosmetics: an emerging market perspective
R Sama, JP Trivedi – International Journal of Business and …, 2019 – inderscienceonline.com
… The inputs helped in enhancing the readability of the instrument. The instrument had 24 items in addition to demographics and three filter questions. SPSS, AMOS, and Ms-Excel were used for data analysis. 4 Data analysis 4.1 Reliability and validity …

Validation of a digital intelligence quotient questionnaire for employee of small and medium-sized Thai enterprises using exploratory and confirmatory factor analysis
K Na-Nan, T Roopleam, N Wongsuwan – Kybernetes, 2019 – emerald.com
The purpose of this paper is to develop a digital intelligence quotient (DIQ) scale questionnaire that encompasses the digital identity, digital use, digital safety, digital security, digital emotional intelligence, digital communication, digital literacy and digital rights.,DIQ research was conducted …

Get your head together: designing an adaptive digital intervention that improves the emotion regulation of students
FGH Janssens – 2019 – dspace.library.uu.nl
Page 1. Utrecht University Faculty of Science Get your head together: designing an adaptive digital intervention that improves the emotion regulation of students Author: Frederique Janssens ID: fghjanssens@uu.nl Advisors: Prof. dr. ir. Judith Masthoff & Dr. ir. Robbert-Jan Beun …

Applications of Deep Learning to Audio Generation
Y Zhao, X Xia, R Togneri – IEEE Circuits and Systems …, 2019 – ieeexplore.ieee.org
… The task of the synthesizer is to convert the symbolic linguistic representation into sound. Conventional speech synthesis technology are di- phone synthesis, concatenative speech synthesis and statistical parametric speech synthesis (SPSS) …

Fintechs: A literature review and research agenda
EZ Milian, MM Spinola, MM de Carvalho – Electronic Commerce Research …, 2019 – Elsevier
JavaScript is disabled on your browser. Please enable JavaScript to use all the features on this page. Skip to main content Skip to article …

The Effects of Shopping Value on the Usage Intention of Unmanned Fashion Stores-Application of Technology Acceptance Model
S Seo – Journal of Fashion Business, 2019 – koreascience.or.kr
Page 1. ?????? ? ? ? 23 2 — ISSN 1229-3350(Print) ISSN 2288-1867(Online) — J. fash. bus. Vol. 23, No. 2:140-155, May. 2019 https://doi.org/ 10.12940/jfb.2019.23.2.140 ????? ?? ?????? ???? ??????? ?? – – ???† ????? ?????? …

The Impact of the purchase channel on unplanned purchases
I Henriques, AM Barreto – Media & Jornalismo, 2019 – impactum-journals.uc.pt
Page 1. ARTIGOS | 249 The Impact of the purchase channel on unplanned purchases O Impacto do canal de compra nas compras não planeadas Inês Henriques Mestre em Ciências da Comunicação pela NOVA-FCSH Ana …

The Cambridge handbook of technology and employee behavior
RN Landers – 2019 – books.google.com
Page 1. THE CAMBRIDGE HANDBOOK OF TECHNOLOGY AND EMPLOYEE BEHAVIOR Edited by Richard N. Landers Page 2. TH EC AM BR I DG EHA ND BO OK OF TE C HNOL OGY AND EM PL OYE EB EHAVI OR Experts …

HCI International 2019-Posters: 21st International Conference, HCII 2019, Orlando, FL, USA, July 26–31, 2019, Proceedings, Part III
C Stephanidis – 2019 – books.google.com
… 500 Bidisha Roy, Mark Call, and Natalie Abts Socialization of Veterans Using Virtual Reality. . . . . 507 Joan Marie Savage and Lucas Stephane Wellbeing Technology: Beyond Chatbots …

The artificial facilitator: guiding participants in developing causal maps using voice-activated personal assistant
S Reddy, T Reddy – 2019 – knowledgecommons.lakeheadu.ca
… SPSS software . . . . . 47 … that can carry on a conversation with a human. However, there are significant differences across systems. Unlike chat-bots, smart conversa- tional agents are not limited to performing simple conversations. And …

The Augmenting Effects Of Artificial Intelligence On Marketing Performance
J Chen – 2019 – scholarworks.utep.edu
Page 1. University of Texas at El Paso DigitalCommons@UTEP Open Access Theses & Dissertations 2019-01-01 The Augmenting Effects Of Artificial Intelligence On Marketing Performance Jing Chen University of Texas at El Paso …

The effects of visual feedback designs on long wait time of mobile application user interface
S Li, CH Chen – Interacting with Computers, 2019 – academic.oup.com
AbstractRecent applications on mobile devices have increased the dependence of the user on visual feedback for effective interaction with the interface. When lo.

Who Do You Prefer? The Effect of Age, Gender and Role on Users’ First Impressions of Embodied Conversational Agents in eHealth
S ter Stal, M Tabak, H op den Akker… – … Journal of Human …, 2019 – Taylor & Francis
ABSTRACTEmbodied conversational agents may be used to engage users in adopting eHealth applications. The aim of this research is to investigate which design features establish a positive first impr…

A STUDY ON DIGITAL MARKETING OPPORCHUNITIES WITH REFERENCE TO HUBLI REGION
U At – 2019 – sugate.in
Page 1. KARNATAK UNIVERSITY POST GRADUATE CENTER- GADAG KARNATAK UNIVERSITY POST GRADUATE CENTER GADAG SUMMER INPLANT PROJECT ON “A STUDY ON DIGITAL MARKETING OPPORCHUNITIES WITH REFERENCE TO HUBLI REGION” …

Effects of SNS Social Capital on E-Service Quality and Sustained Referral Intentions of E-Fitness Apparel: Comparative Body Image Satisfaction Analysis
C Nam, J Son, JG Yu – Sustainability, 2019 – mdpi.com
… Output Analysis and Structural Decomposition Analysis. Next Article in Special Issue The Effect of Social Presence and Chatbot Errors on … expertise in consumer behavior and marketing and construct reliability analysis was conducted using Cronbach’s alpha in SPSS 23 and …

Dating a synthetic character is like dating a man
JF Hoorn, EA Konijn, MA Pontier – International Journal of Social Robotics, 2019 – Springer
… Users also build up positive and negative expectations about interacting with the character (factor Valence). If the user talks to a chatbot and expects it to have an understanding of the conversational context, the interaction will be disappointing (ie evoke negative valence) …

Supporting students’ confidence judgement through visualising alignment in open learner models
L Al Shanfari – 2019 – etheses.bham.ac.uk
… 203 Appendix 1: Paired Comparison Survey (Chapter 4) …. 221 Appendix 2: Paired Comparison Survey: Student data (SPSS file) …. 225 … Friction using chatbot. …. 101 …

Letting the computers take over: using AI to solve marketing problems
G Overgoor, M Chica, W Rand… – California …, 2019 – journals.sagepub.com
Artificial intelligence (AI) has proven to be useful in many applications from automating cars to providing customer service responses. However, though many firms want to take advantage of AI to im…

Enhancing metacognitive awareness of undergraduates through using an e-educational video environment
S Alt?ok, Z Ba?er, E Yükseltürk – Computers & Education, 2019 – Elsevier
JavaScript is disabled on your browser. Please enable JavaScript to use all the features on this page. Skip to main content Skip to article …

Relating video game exposure, sensation seeking, aggression and socioeconomic factors to school performance
VHH Chen, C Wilhelm, S Joeckel – Behaviour & Information …, 2019 – Taylor & Francis
ABSTRACTThe time displacement hypothesis has been widely used to explain the effects of media use on academic performance. This approach has been criticised for its monocausality and weak explanato…

Artificial Intelligence for government
CP van Noordt – researchgate.net
… Page 21. 21 Frequently mentioned applications of NLP are Chatbots or virtual (intelligent) assistants. Chatbots are able to understand and answer frequently asked questions without human intervention and are being deployed in numerous …

The Effect of Auditory Stimuli on User’s Meditation and Workload in a Brain–Computer Interface Game
GAM Vasiljevic, LC de Miranda – Interacting with Computers, 2019 – academic.oup.com
… with the game. All statistical analyses were performed using the IBM SPSS Statistics software. A NeuroSky MindWave headset device, model MW001, was employed to acquire the participants’ brain waves. The MindWave is …

Honesty, Social Presence and Self-Service in Retail
S Siebenaler, A Szymkowiak… – Interacting with …, 2019 – academic.oup.com
AbstractRetail self-service checkouts (SCOs) can benefit consumers and retailers, providing control and autonomy to shoppers independent from staff. Recent rese.

A systematic literature review about the impact of artificial intelligence on innovation management: implications on different organizational aspects
A Salvan – 2019 – dspace.unive.it
… Indeed, the authors conducted an SPSS analysis, then validated with a Artificial Neural Net- work model, for exploiting its abilities to derive a function from observations through a “learn- ing” process. In this way, a more reliable result can be obtained …

Determinants of the application of personalised nutrition and associated technologies in dietetic practice-A mixed methods study of key stakeholders in personalised …
MI Abrahams – 2019 – bradscholars.brad.ac.uk
… PKU Phenylketonuria PN Personalised Nutrition RD Registered Dietitian RDN Registered Dietitian – Nutritionist SPSS Statistical Package for the Social Sciences STEM Science, Technology, Engineering, Maths TPB Theory of Planned behaviour UK United Kingdom Page 22. 1 …

Study on the evaluation of swarna jayanti shahari rozgar yojana with reference to the marketing of the products of women self help groups in Thane district
SV Sonje – 2019 – 210.212.169.38
Page 1. i A STUDY ON THE EVALUATION OF SWARNA JAYANTI SHAHARI ROZGAR YOJANA WITH REFERENCE TO THE MARKETING OF THE PRODUCTS OF WOMEN SELF HELP GROUPS IN THANE DISTRICT A Thesis Submitted to the …

Thesis Launch: Helping Students Begin the Undergraduate Honors Thesis Process
TL Eardley – 2019 – repository.asu.edu
Page 1. Thesis Launch: Helping Students Begin the Undergraduate Honors Thesis Process by Trisha L. Eardley A Dissertation Presented in Partial Fulfillment of the Requirements for the Degree Doctor of Education Approved …

Digital Startups in Transition Economies
A Skala, Skala, Barlow – 2019 – Springer
Page 1. Digital Startups in Transition Economies Challenges for Management, Entrepreneurship and Education Agnieszka Skala Page 2. Digital Startups in Transition Economies Page 3. Agnieszka Skala Digital Startups in Transition Economies …

Use and management of information systems in academic libraries in Ghana
PE Dzandza – 2019 – etd.uwc.ac.za
Page 1. USE AND MANAGEMENT OF INFORMATION SYSTEMS IN ACADEMIC LIBRARIES IN GHANA By Patience Emefa Dzandza A thesis submitted in partial fulfillment of the requirements for the degree of Philosophiae Doctor in the Department of Library and …

A review of the analytics techniques for an efficient management of online forums: An architecture proposal
J Peral, A Ferrandez, H Mora, D Gil… – IEEE Access, 2019 – ieeexplore.ieee.org
Page 1. 2169-3536 (c) 2018 IEEE. Translations and content mining are permitted for academic research only. Personal use is also permitted, but republication/ redistribution requires IEEE permission. See http://www.ieee.org …

Making Blended Learning Work
A Palalas, C Gitsaki – International Association for Blended Learning in …, 2019 – iabl.org
Page 1. 4TH WORLD CONFERENCE ON BLENDED LEARNING | 1 Making Blended Learning Work Agnieszka Palalas & Christina Gitsaki (Eds.) Proceedings of the 4th World Conference for Blended Learning (WCBL 2019) April 25th-27th, 2019, Dubai, UAE Page 2 …

Predictors of Treatment Outcome in Internet Cognitive Behavioral Therapy Treatment for Body Dysmorphic Disorder
AJ Gentile – 2019 – search.proquest.com
Page 1. Running head: BDD TREATMENT OUTCOME PREDICTORS 1 Predictors of Treatment Outcome in Internet Cognitive Behavioral Therapy Treatment for Body Dysmorphic Disorder By Andrew J. Gentile MA Dissertation Committee William C. Sanderson Ph.D. Sponsor …

Digital transformation in hospitality: a guidance on how to implement and operate a hotel app to generate incremental revenue and to maximize customer value
P Mairinger – 2019 – repositorio.ucp.pt
… the individuals was not crucial for the analysis. In the next step, the data reports were imported into SPSS to perform a statistical analysis by using descriptive statistics, means, standard deviation and correlation. Page 22. 14 CHAPTER 4: ANALYSIS AND FINDINGS …

MAIN CONFERENCE C3 ADVANCED LEARNING TECHNOLOGIES (ALT)
PPSINA DATA, IRSF E-BOOK… – … Fu-Yun YU, Ju-Ling SHIH, 2019 – ir.canterbury.ac.nz
Page 249. 212 MAIN CONFERENCE C3 ADVANCED LEARNING TECHNOLOGIES (ALT) LEARNING ANALYTICS AND DIGITAL INFRASTRUCTURE -FULL PAPER- CONTINGENCY THEORY OF ADAPTIVE PRACTICES THROUGH …

Linguistic Cues to Faking in Computer Mediated Employment Interviews
M Stuhlman – 2019 – etd.auburn.edu
Page 1. Linguistic Cues to Faking in Computer Mediated Employment Interviews by Melissa J. Stuhlman A dissertation submitted to the Graduate Faculty of Auburn University in partial fulfillment of the requirements for the Degree of Doctor of Philosophy …

Toward a Theory of Early Trust in Intelligent Systems: Exploring Psychological Factors and Cognitive Processes
JS Elson – 2019 – search.proquest.com
… helping to develop the survival systems web platform along with Joey Gruber for all of the help while developing the chatbot. I would also like to thank Robert Dechow, David … Figure 38. Basic Units Comprising a Chatbot, discussed in Study 3 ….. 161 Figure 39 …

An Intelligent Citizen-Centric Oriented Model for Egovernance: A Uae Case Study
M Alloghani – 2019 – researchonline.ljmu.ac.uk
… Development Tool AI Artificial Intelligence APP Application BI Business Intelligence CF Collaborative Filtering Chatbots A program that … theory SDK Software Development Kit SDLC Software Development Lifecycle SEM Structure Equation Modelling SPSS Statistical Package …

Exploring the Uncanny Valley of Mind.
JP Stein – researchgate.net
Page 1. Exploring the Uncanny Valley of Mind. An Investigation of Human Uniqueness Concepts, Control Perceptions, and Threat Experience in the Face of Emotion-Sensitive Artificial Intelligence Der Fakultät für Human- und Sozialwissenschaften …

Putting second language in context: Effects of second language learning context on behavior and gray matter structure
J Legault – 2019 – etda.libraries.psu.edu
… Level: Medium Functions: computer mouse, keyboard, avatar- based movement , chatbots and NPCs VE: engaging L2 platform Effective VE features: natural chatting via non- player characters (NPCs) and chatbots led to effective communication skills. Jeong et al. (2010) …

Conditions that Influence Teachers’ ICT Integration in Teaching: Reflections from Technology Investment Management
H Ab Jalil, SE Kraus, NA Ahmad – THE 5TH INTERNATIONAL … – spel3.upm.edu.my
Page 151. THE 5TH INTERNATIONAL CONFERENCE ON EDUCATIONAL RESEARCH AND PRACTICE (ICERP) 2019 EDUCATING THE DIGITAL SOCIETY: INTEGRATING HUMANISTIC AND SCIENTIFIC VALUES 136 Conditions …

The impact of branding on satisfaction and loyalty of millennials: The case of retail banks in the Slovak Republic
M Rezna – 2019 – lutpub.lut.fi
Page 1. MASTER´S THESIS THE IMPACT OF BRANDING ON SATISFACTION AND LOYALTY OF MILLENNIALS: THE CASE OF RETAIL BANKS IN THE SLOVAK REPUBLIC 1st Supervisor: Professor Olli Kuivalainen 2nd Supervisor: Professor Sanna-Katriina Asikainen …

The Data Base for Advances in Information Systems Why Is It Hard to Fight Herding? The Roles of User and Technology Attributes
M Darban, GL Polites – researchgate.net
Page 1. The Data Base for Advances in Information Systems Why Is It Hard to Fight Herding? The Roles of User and Technology Attributes Mehdi Darban Louisiana State University – Shreveport Greta L. Polites Kent State University Date of Acceptance: 07/16/2019 …

Corpus linguistics for online communication: A guide for research
LC Collins – 2019 – books.google.com
… In the 1960s, Joseph Weizenbaum published details on a program called ELIZA1 (Weizenbaum, 1966) that we might now recognise as a Chatbot and which used relatively simple pattern matching to formulate seemingly appropriate conversational responses …

A Cloud-Based Extensible Avatar For Human Robot Interaction
EKA AlTarawneh – 2019 – yorkspace.library.yorku.ca
Page 1. A CLOUD-BASED EXTENSIBLE AVATAR FOR HUMAN ROBOT INTERACTION ENAS KHALED ALTARAWNEH A THESIS SUBMITTED TO THE FACULTY OF GRADUATE STUDIES IN PARTIAL FULFILMENT OF THE REQUIREMENTS FOR THE DEGREE OF …

Opening Up: Mentor Self-Disclosure in Mentoring Relationships With Adolescents
H Dutton – 2019 – researchspace.auckland.ac.nz
… (Bazarova & Choi, 2014; Nguyen, Bin, & Campbell, 2012), online dating and mobile dating apps (Gibbs, Ellison, & Lai, 2011; Taylor, Hutson, & Alicea, 2017), online privacy (Joinson, Reips, Buchanan, & Schofield, 2010), and automated ‘chatbots’ (Ho, Hancock, & Miner, 2018) …

Improving the forecast accuracy in the industry of vegetable and fruit trade
P Langeveld – pure.tue.nl
Page 1. Eindhoven University of Technology MASTER Improving the forecast accuracy in the industry of vegetable and fruit trade Langeveld, PA Award date: 2019 Link to publication Disclaimer This document contains a student …

Disentangling a web of emotions. The pervasiveness of emotional contagion on social media in service settings
S Widdershoven – 2019 – repository.ubn.ru.nl
… I have no doubt you will complete your PhD soon and share your expertise on (chat)bots with the world … Quantitative research • Scenario-based experiment • Mediation analysis, moderated moderated mediation analysis, moderated mediation analysis using PROCESS (SPSS) …

An Emotional Well-Being Study of Indian IT Population
V Bharat – 2019 – search.proquest.com
Page 1. 1 AN EMOTIONAL WELL-BEING STUDY OF INDIAN IT POPULATION A Dissertation Presented to the Faculty of Pacific Graduate School of Psychology Palo Alto University Palo Alto, California In Partial Fulfillment of the Requirements for the Degree of …

The Role of Account Features and Social Networks on Perceived Quality of Information Sharers on Social Media
BE Auxier – 2019 – drum.lib.umd.edu
Page 1. ABSTRACT Title of Dissertation: THE ROLE OF ACCOUNT FEATURES AND SOCIAL NETWORKS ON PERCEIVED QUALITY OF INFORMATION SHARERS ON SOCIAL MEDIA Brooke Auxier, Doctor of Philosophy, 2019 …

The Quest for Innovation: Learning Systems and Innovativeness within a Global Staffing Organization
TA Morales – 2019 – repository.library.northeastern.edu
Page 1. 1 THE QUEST FOR INNOVATION: LEARNING SYSTEMS AND INNOVATIVENESS WITHIN A GLOBAL STAFFING ORGANIZATION A thesis presented by Tokea Andebrhan Morales To The School of Education In partial fulfillment of the requirements for the degree of …

Technology-Based Intervention in L2 Reading Comprehension: Toward Digital Scaffolding
M Ardeshiri – 2019 – tspace.library.utoronto.ca
… can be considered as a smaller scale of courseware (such as online dictionaries and online gloss activities); (3) Computer-mediated communication which includes features such as chats, chat- bots, and emails. Such computer …

Fred Davis, René Riedl, Jan vom Brocke, Pierre-Majorique Léger, Adriane Randolph, Thomas Fischer (Eds.)
J vom Brocke – neurois.org
Page 1. Proceedings NeuroIS Retreat 2019 Vienna, Austria | June 4-6 | www.NeuroIS.org Fred Davis, René Riedl, Jan vom Brocke, Pierre-Majorique Léger, Adriane Randolph, Thomas Fischer (Eds.) Proceedings of the NeuroIS Retreat 2019: Abstracts …

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