NTT Communications (NTT Com) has actively developed and deployed digital human technologies through a range of collaborative projects, particularly involving its AI-powered avatar "CONN." These digital humans are used in customer service, tourism, retail, and remote communication scenarios, integrating voice synthesis, generative AI, and large language models (LLMs) like NTT's "tsuzumi." NTT Com has partnered with companies such as Toei and QONOQ, launching pilot programs in venues like OPEN HUB Park and retail stores to demonstrate human-like interaction. Applications include pharmacy staff simulation, tourism concierges, and on-demand video generation. The company emphasizes co-creation with partners to design personalized, scalable AI-driven customer experiences in real-world environments.