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**The Future of Live Broadcasting and Customer Service with Digital Humans**
This video discusses the impact and advantages of AI and digital technology in live broadcasting and customer service. The concept of a digital live broadcast room, which merges traditional roles with AI, is discussed. The model offers substantial cost and energy efficiency, with a digital broadcasting platform costing around a quarter of a live anchor’s salary. Despite these advancements, the importance of human involvement in roles requiring complex emotional abilities or a personal brand is underlined. The video also introduces the concept of “digital people,” or digital human representations, capable of mimicking certain human behaviors and enhancing the broadcast’s emotional appeal. It hints at continual industry evolution with the upcoming launch of a larger model, raising questions about future customer service responses, public opinion monitoring, and copywriting processes.
https://www.yicai.com/video/101797868.html