Communicating with the new Social Customer, how should the ultimate Enterprise software look like?
See my recent answers to:
1) Marcus L Endicott’s answer to Natural Language Processing: What are the state-of-the-art real world NLP applications on social media data?
2) Marcus L Endicott’s answer to Customer Service: Will avatars be a part of the future of customer service?
3) Marcus L Endicott’s answer to What types of applications would you like to see for the Google AR Glasses?