What is different about the Salesforce which makes it the biggest player in SaaS?

What is different about the Salesforce which makes it the biggest player in SaaS?

Salesforce empowers non-programmers to create their own solutions. Salesforce is an umbrella system that integrates other systems. I don’t know of another system that integrates more systems, more easily than Salesforce. My main critique of Salesforce is that it is too rigidly focused on conventional business process, and does not allow enough leeway for the Internet of Things, much less for experimental AI….