What is the market size for AI virtual agents?


What is the market size for AI virtual agents?

> Specialized digital assistants and bots expected to generate over $600 billion in revenue by 2020

Specialized digital assistants and bots will generate revenues of $7.9 billion in 2016 globally, rising rapidly to $623 billion by 2020. The North American segment of the market is expected to grow from $2.5 billion in 2016 to $75 billion in 2020. These estimates are part of a just-published market study, “Specialized Digital Assistants and Bots: Vendor Guide and Market Study,” by William Meisel, President of TMA Associates, and editor of LUI News, an industry newsletter on the use of human language to communicate with digital systems–the Language User Interface (LUI).

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