What IVR does american airlines use? Apparently, American Airlines was still using Tellme Networks after it was acquired by Microsoft in 2007 (Page on Microsoft). In fact, the domain name tellme[dot]com is…
Category: 2013
Are there any Meta-Assistant bots that utilize or manage multiple assistants with different capabilities?
Are there any Meta-Assistant bots that utilize or manage multiple assistants with different capabilities? If you mean is there a mama Siri to manage all the little Siris, the smart home and…
Which application is truly missing in Natural Language Processing?
Which application is truly missing in Natural Language Processing? As nearly as I can tell, most NLP seems to be about tagging. There is precious little about what to actually do with…
What is the state of the art in natural language understanding?
What is the state of the art in natural language understanding? I would say IBM Watson is the leader of the pack. However, Watson was not made in a vacuum; there was…
What is the difference between a language model and a hierarchical language model?
What is the difference between a language model and a hierarchical language model? I’m not a formally trained expert, more like a hobbyist or maven, but a quick search of my Meta-Guide.com…
What algorithms model the imagination in agent or multi-agent systems?
What algorithms model the imagination in agent or multi-agent systems? I can’t say specifically what algorithms, though would also like to know. I can say that imagination in agent or multi-agent systems…
How does NELL work?
How does NELL work? August 2013 Never-Ending Learning to Read the Web, TheOfficialACM (1:02:11): Presented by Tom M. Mitchell, Founder and Chair of Carnegie Mellon University’s Machine Learning Department See also:…
What is middleware or mid-range applications?
What is middleware or mid-range applications? Let me google that for you… Middleware. Midrange computer seems to be used in reference to Middleware (distributed applications), primarily for server technology, such as IBM…
Has someone built a conversation guide using text analytics – in a specific context?
Has someone built a conversation guide using text analytics – in a specific context? AFAIK, the answer is no. This is a known issue with conversational agents. Generally speaking, all of today’s…
What is Interactive Voice Response?
What is Interactive Voice Response? Let me google that for you… Interactive voice response. The real difference between Interactive Voice Response and Speech Recognition (Automatic Speech Recognition) is that IVR is primarily based on…