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Chatbots in Travel & Tourism | Travel Chatbot News 2019

[Dec 2018]

• Virtual travel assistant Mezi acquired by American Express (23 Dec 2018)
• WestJet becomes first Canadian airline to launch AI-powered chatbot (21 Dec 2018)
• Chatbots Are Killing Customer Service. Here’s Why. (19 Dec 2018)
• Jetstar introduces Facebook Messenger chatbot (19 Dec 2018)
• Tourism Jobs Numbers Increase Despite Modest Introduction of … (19 Dec 2018)
• A chatbot can now offer you protection against volatile airline prices (18 Dec 2018)
• Why Millennials Prefer Chatbots Over Travel Agents When Planning … (17 Dec 2018)
• Are personalised chatbots the new business travel agents? (13 Dec 2018)
• Virtual moron-idiot’: Telstra’s support chatbot backfires (12 Dec 2018)
• Victoria Beckham embarrassed after her Facebook chatbot says ‘I love … (10 Dec 2018)
• Malaysia Airlines pilots chatbot developed with Amadeus (6 Dec 2018)
• Emirates Vacations puts AI-powered chatbot directly into ads (4 Dec 2018)
• Exploring the digitisation of the travel industry this World Tourism Day (29 Nov 2018)
• Study: Travelers Want Chatbots to Assist with Online Travel Experience (23 Nov 2018)
• IRCTC unveils AI-enabled chatbot ‘Disha’ for prompt assistance in … (19 Nov 2018)
• Booking.com boasts more listings than Airbnb (and its AI bot is rocking) (17 Nov 2018)
• The Wrap: Expedia Inc. has a new name, and it’s Expedia Group Inc. (15 Nov 2018)
• AmEx buys Mezi, embraces “do-it-for-me” model (13 Nov 2018)
• Now, IRCTC’s chatbot ‘AskDisha’ will answer all your queries about … (12 Nov 2018)
• Ada raises $14 million to help companies develop their own customer … (7 Nov 2018)
• Talking up travel industry ‘chatbots’ (31 Oct 2018)
• ANYA: India’s first chatbot for patients (23 Oct 2018)
• IRCTC Debuts An AI-Powered Chatbot AskDisha For Customer Support (19 Oct 2018)
• Sam the travel chatbot will launch this year (17 Oct 2018)
• New Japan travel app pairs Microsoft’s AI chatbot with Navitime … (17 Oct 2018)
• Now, Railways mulls use of chatbots to address train passengers … (15 Oct 2018)
• Should You Entrust Chatbots With B2B Customer Communication? (15 Oct 2018)
• Four Seasons’ live chat service exchanged 3.5M messages since launch (14 Oct 2018)
• Imagining a future where AR, VR, and chatbots converge (13 Oct 2018)
• World’s first AI chatbot offers multi-language guidance to tourists at … (10 Oct 2018)
• Ada and Zendesk Unite to Improve Chatbot Experience for Customer … (10 Oct 2018)
• FCM chatbot update includes travel manager features (9 Oct 2018)
• Citi rolls out its first-ever chatbot in Singapore (4 Oct 2018)
• How AI is changing how we travel (2 Oct 2018)
• IRCTC launches AI-powered chatbot named ‘AskDisha’ to better … (26 Sep 2018)
• Chatbots: Changing the Nature of Human Interactions with Machines (26 Sep 2018)
• Travel chatbot service shifts focus to travel management companies (26 Sep 2018)
• Air New Zealand moves up in TripAdvisor Travellers’ Choice awards (24 Sep 2018)
• AmEx buys AI travel assistant Mezi to bolster messaging (24 Sep 2018)
• Europe Travel Battleground 2018: Destygo (20 Sep 2018)
• Travel tech bosses on chatbots and the need for human interaction (18 Sep 2018)
• Chatbots Are a Danger to Democracy (17 Sep 2018)
• Chatbots could be your secret weapon for lead generation (13 Sep 2018)
• Satisfi’s chatbots collect data while helping website visitors (11 Sep 2018)
• How Much Does It Cost To Build an Enterprise Chatbot? (10 Sep 2018)
• This Startup Wants To Replace Your Doctor With A Chatbot (4 Sep 2018)
• Raiz launches chatbot in response to banking Royal Commission (30 Aug 2018)
• Meet 11 of the Most Interesting Chatbots in Banking (29 Aug 2018)
• Emirates Vacations’ digital display ads integrate chatbots that give … (29 Aug 2018)
• The Hong Kong Tourism Board on chatbots, content strategy and AI (27 Aug 2018)
• Sabre launches pilot of AI-powered chatbot (27 Aug 2018)
• Scoot gets shiny new transactional chatbot (19 Aug 2018)
• Yes, Chatbots And Virtual Assistants Are Different! (17 Aug 2018)
• Skyscanner chatbots pass one million unique traveller interactions (17 Aug 2018)
• Citi joins chatbot arms race, unveils Facebook messenger tie-up that … (14 Aug 2018)
• Consumers: Chatbots still too dumb to get the job done (13 Aug 2018)
• Emirates Vacations brings a chatbot to banner ads (10 Aug 2018)
• Vail Resorts’ chatbot delivers ski lift status, weather and terrain details (9 Aug 2018)
• Big Fat Airline Wrap (3 Aug 2018)
• Facebook tries giving chatbots a consistent personality (26 Jul 2018)
• Michael Kors Revamps Android Wear Models And Adds A Chatbot To … (25 Jul 2018)
• Royal Caribbean unveils chatbot for agents (23 Jul 2018)
• AI helps Oscar the chatbot answer 75 percent of travel questions (23 Jul 2018)
• Why Chatbots Are The New Frontline Worker (16 Jul 2018)
• Michael Jacques On How AI, Machine Learning And Chatbots Will … (12 Jul 2018)
• Visit Buffalo Niagara snags top honors for tourism campaign (11 Jul 2018)
• Meet MARVIE – Scoot’s new virtual intern and transactional chatbot (9 Jul 2018)
• This Y Combinator-backed AI firm trained its chatbot to call you on the … (6 Jul 2018)
• The smart hotel that talks back is the future (6 Jul 2018)
• These 2 tech founders lost their friends in tragic accidents. Now they … (3 Jul 2018)
• This ad campaign for travel wants to know all about your trip (3 Jul 2018)
• Airlines and the growth of chatbots: potential and brand awareness (29 Jun 2018)
• People are already getting cheeky with Jetstar’s chatbot Jess (29 Jun 2018)
• The Value Of Chatbots For Today’s Consumers (29 Jun 2018)
• Omega World Travel Is Ready to Debut AI Duty of Care Tools (29 Jun 2018)
• Chatbots Are Dead. Cloud Unicorn Intercom Is Betting AI Can Bring … (27 Jun 2018)
• Take-up of chatbots will accelerate over next two years (24 Jun 2018)
• May AI Help You? (20 Jun 2018)
• Chatbot, travel guardian, instant feedback: Malaysia Airlines’ new … (19 Jun 2018)
• HSBC’s Amy and other soon-to-be released AI chatbots are about to … (18 Jun 2018)
• Best Western Is Turning to IBM Watson’s AI to Help Travelers Plan … (18 Jun 2018)
• The Wrap: Malaysia Airlines pilots Amadeus chatbot for flight bookings (14 Jun 2018)
• The chatbot generation: Marketing your brand to a younger audience (12 Jun 2018)
• 7 businesses successfully implementing chatbots (7 Jun 2018)
• Beyond chatbots: 3 ways AI will revolutionize the grocery industry (6 Jun 2018)
• MakeMyTrip to deploy AI, chatbots (4 Jun 2018)
• Teletext Holidays launches chatbot service (31 May 2018)
• How Travel Brands Are Using New Tech (30 May 2018)
• How Artificial Intelligence Is Making Chatbots Better For Businesses (28 May 2018)
• 10 European startups making big waves in the travel industry (23 May 2018)
• EarlySalary and Niki.ai Introduce New Shopping Chatbot with Pay … (23 May 2018)
• Content platform Have Halal, Will Travel unveils chatbot named Sofia (20 May 2018)
• 7 Things I Learned From Building An AI Chatbot For Leadership … (17 May 2018)
• Malaysia Airlines launches chatbot on Facebook Messenger (17 May 2018)
• Israeli chatbot app joins European hospitality accelerator (16 May 2018)
• Passage AI Chatbots Now Converse In All Major Languages (10 May 2018)
• Google buys AI-chatbot startup Onward (10 May 2018)
• Three lessons on how chatbots can become more than just talk but … (8 May 2018)
• Using Facebook Messenger And Chatbots To Grow Your Audience (29 Apr 2018)
• Travel Chatbots: Virtual Cruise Assistant in Your Messenger (23 Apr 2018)
• How To Determine If Chatbots Are Right For Your Business (23 Apr 2018)
• 5 ways AI will change how IT uses chatbots (18 Apr 2018)
• How The Development Of AI Has Advanced The Technology Available … (18 Apr 2018)
• FCM Travel Solutions Upgrades “Chatbot” Service (17 Apr 2018)
• The travel marketing industry is using AI like a drunk uses a lamp post’ (15 Apr 2018)
• Businesses Get Into the ‘Flo’ With Chatbots (13 Apr 2018)
• Don’t talk to me, talk to my chatbot (10 Apr 2018)
• To Bot Or Not? The Rise Of AI Chatbots In Business (8 Apr 2018)
• Contiki launches chatbot Tiki, but asserts that travel agents are still all … (4 Apr 2018)
• Google’s new Hangouts Chat launches with Kayak chatbot (4 Apr 2018)
• Travel technology: a potential growth driver for the travel industry (3 Apr 2018)
• How Multilingual Chatbots Will Change The Voice of Business (3 Apr 2018)
• Chatbot Market to Reach US$0.94 Billion by 2024 at a CAGR of 27.8 … (3 Apr 2018)
• How Chatbots Feed Into Millennials’ Need For Instant Gratification (27 Mar 2018)
• SAP Concur introduces travel bot for Slack (24 Mar 2018)
• Chatbots and millennials. Airline distribution in transition (23 Mar 2018)
• Chatbot Creation 101: What You Need to Know | PCMag.com (23 Mar 2018)
• Global Chatbots Market to Witness a CAGR of 22.6% during 2018-2024 (22 Mar 2018)
• 8 Changes Chatbots Will Bring to the Workplace (15 Mar 2018)
• Digital Marketing Trends That Are Changing The Way We Market To … (14 Mar 2018)
• Global powerhouse solidifies as Booking.com CEO joins Ctrip board (13 Mar 2018)
• Sentiment versus sentient: Taking conversational AI further in travel (12 Mar 2018)
• Chatbots are overhauling how brands and customers interact (VB Live) (8 Mar 2018)
• Chatbots: A Powerful Weapon In The Business Arsenal (6 Mar 2018)
• Allrecipes Partners With Tito’s Handmade Vodka To Bring Barkeep … (2 Mar 2018)
• Top 6 Digital Transformation Trends in Hospitality and Tourism (1 Mar 2018)
• Chatbots, MVPs and startups – Geneva Airport’s innovation … (1 Mar 2018)
• Lufthansa’s AI-powered ad campaign personalizes travel experiences (28 Feb 2018)
• Chatbots and human customer services; does artificial intelligence … (27 Feb 2018)
• Have Halal Will Travel builds Sofia chatbot with Microsoft Azure (22 Feb 2018)
• SoftBank Robotics America, Inc. Introduces Chatbot Integration and … (22 Feb 2018)
• Salesforce adds chatbots to Service Cloud Einstein (19 Feb 2018)
• Chatbots are now an almost essential part of a successful business (19 Feb 2018)
• Why Your Next Landing Page Should Be A Chatbot (16 Feb 2018)
• How an Israeli tech company helped enable the global chatbot … (15 Feb 2018)
• How Chatbots Can Ease Primary Care Burden (15 Feb 2018)
• AI will give chatbots gift of the gab (14 Feb 2018)
• You can now file your tax return with help from a virtual chatbot (14 Feb 2018)
• FCM Travel Solutions launches chatbot technology in business travel … (13 Feb 2018)
• Healthcare Chatbots Market Worth $314.3 Million by 2023 (13 Feb 2018)
• SA startup to use R7m investment to recruit staff (12 Feb 2018)
• The charge of the chatbots: how do you tell who’s human online? (11 Feb 2018)
• Accenture Tries Chatbot for Code of Conduct (5 Feb 2018)
• The story of Hipmunk: How the metasearch engine turned “suckage … (1 Feb 2018)
• Meet Sam, Flight Centre’s new AI mobile travel assistant (31 Jan 2018)
• Serko and Orbit World Travel partner to offer chatbot technology (31 Jan 2018)
• New Website to Help Overseas Visitors Plan Japan Travel Starting at … (31 Jan 2018)
• Is Chatbot A Boon Or Bane? Here’s Why Companies Are Using Them … (30 Jan 2018)
• Five examples of charity chatbots (30 Jan 2018)
• Finn AI boosts chatbot through Visa developer platform (30 Jan 2018)
• Row your bot (29 Jan 2018)
• Travel insurers exploring ways to use artificial intelligence (28 Jan 2018)
• The Wrap: AI flightbot connects agents with travellers anytime, anywhere (24 Jan 2018)
• Air New Zealand brings Oscar the chatbot to US & Canadian customers (23 Jan 2018)
• Hospitality, BFSI, Retail Will Benefit The Most From Chatbots, Says … (18 Jan 2018)
• 42Gears Introduces Self Service ‘DeepThought’ Chatbot (14 Jan 2018)
• Chatbot market size is set to exceed USD 1.34 billion by 2024 (11 Jan 2018)
• Sassy, cosmopolitan Rose – the bot with brand power (10 Jan 2018)
• August’s hotel tech news in 1000 words (8 Jan 2018)
• This is how insurance is changing for gig workers and freelancers (4 Jan 2018)
• Angie Hospitality Introduces New and Enhanced Features in Next … (3 Jan 2018)
• Instagram vs. Facebook – Why Instagram Seems to be the Clear Winner (2 Jan 2018)