Asiabots (asiabots.com) is a Hong Kong–based conversational AI company founded in 2017 by Chris Shum, Thomas Wong, Isaac Wong, and Ryan Lam, incubated and grown at Hong Kong Science Park. It builds multilingual ASR, NLP, and TTS systems and commercializes them as AI Ambassador (digital human customer service), Voicebot (AI-IVR), and Chatbot, serving government, banking, insurance, hospitality, and retail. The firm operates across Hong Kong, Taiwan, Singapore, Japan, Macau, the United States, and Australia, with listings showing Hong Kong headquarters and operational addresses in Sha Tin, Cheung Sha Wan, and Kwun Tong; a public map entry lists 73–75 Hung To Road, Kwun Tong, +852-3598-3639. Noted deployments include Hang Seng Bank’s Tsim Sha Tsui branch pilot, and the company has received local innovation awards and recognition from Cyberport, HKSTP, and industry directories.
Asiabots is a Hong Kong–based startup with operations in Taiwan, Macau, and Canada, specializing in conversational AI and digital humans. Its flagship product is the “AI Ambassador,” a virtual service representative that combines natural language processing, speech synthesis, and multimodal AI to deliver customer service through hyper-realistic digital humans. The company has developed successive generations of digital humans, focusing on overcoming the “uncanny valley” effect and reaching high levels of realism, with its latest fifth-generation models like Aurora. Asiabots provides Cantonese- and multilingual-capable virtual ambassadors for customer service, telephone bots, and AI-powered sales support, while also partnering with organizations such as Digital Domain. Recognized with awards including the Smart Living Partnership Award and innovation medals in Japan.