Chatbots Meta Guide | Meta-Guide.com

Notes:

A chatbot is a computer program that is designed to simulate conversation with human users, either via text or voice interactions. Chatbots are often used to provide customer service, answer questions, or perform other tasks that are typically handled by human customer service representatives or support staff.

Chatbots can be used in a variety of applications, including customer service, social media, e-commerce, and more. They are typically accessed through a chat interface, such as a messaging app or website, and can be used to engage with users in real-time.

There are several types of chatbots, including rule-based chatbots, which follow a fixed set of rules to respond to user input, and machine learning-based chatbots, which use artificial intelligence and natural language processing techniques to generate responses based on data and examples.

References:

Hands-On Chatbot Development with Alexa Skills and Amazon Lex (2018)
Build Better Chatbots (2017)
Open Chatbot Standards for a Modular Chatbot Framework pt1of2 (15 Apr 2012)
Open Chatbot Standards for a Modular Chatbot Framework pt2of2 (15 Apr 2012)
A Modular Architecture for Adaptive ChatBots (2011)
A Modular Framework for Versatile Conversational Agent Building (2011)
JadexCloud – An Infrastructure for Enterprise Cloud Applications (2011)
A SOA-based Middleware to Integrate Chatterbots in e-Learning Systems (2011)
Middleware for Incremental Processing in Conversational Agents (2010)

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