Chatbots Meta Guide


A chatbot is a computer program that is designed to simulate conversation with human users, either via text or voice interactions. Chatbots are often used to provide customer service, answer questions, or perform other tasks that are typically handled by human customer service representatives or support staff.

Chatbots can be used in a variety of applications, including customer service, social media, e-commerce, and more. They are typically accessed through a chat interface, such as a messaging app or website, and can be used to engage with users in real-time.

There are several types of chatbots, including rule-based chatbots, which follow a fixed set of rules to respond to user input, and machine learning-based chatbots, which use artificial intelligence and natural language processing techniques to generate responses based on data and examples.


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